Senior Sales Manager

Job Summary: We are seeking an experienced and results-driven Sales Manager to join our team at our garden center in Dubai. As a Sales Manager, you will be responsible for leading and managing a team of Junior Sales Managers to achieve sales targets and drive business growth. If you have a proven track record in sales management, excellent leadership skills, and a passion for delivering exceptional customer experiences in the horticulture industry, we encourage you to apply. Key Responsibilities: Team Management: Lead, motivate, and manage a team of Junior Sales Managers to achieve sales targets and drive business growth. Sales Strategy: Develop and implement effective sales strategies to increase sales revenue, customer acquisition, and retention. Performance Management: Monitor and analyze sales performance, provide feedback, and coaching to Junior Sales Managers to improve their skills and performance. Customer Service: Ensure that all customers receive exceptional service, respond to customer complaints, and resolve issues promptly. Product Knowledge: Develop and maintain a deep understanding of our products, including plants, gardening supplies, and outdoor living products. Visual Merchandising: Work with the visual merchandising team to create an appealing and engaging store environment that drives sales. Reporting and Analysis: Provide regular sales reports, analysis, and insights to senior management to inform business decisions. Training and Development: Develop and deliver training programs to Junior Sales Managers to enhance their skills and knowledge. Budgeting and Forecasting: Collaborate with senior management to develop sales budgets and forecasts. Sales Targets: Sales Revenue: Achieve sales revenue targets, which will be set and reviewed regularly. Customer Acquisition: Increase customer acquisition and retention. Customer Satisfaction: Improve customer satisfaction ratings. Performance Metrics: Sales Growth: Achieve a minimum of 10% sales growth within the first 6 months. Customer Satisfaction: Achieve a customer satisfaction rating of 90% or higher. Team Performance: Achieve a team performance rating of 90% or higher. Requirements: Education: Bachelor's degree in Business, Marketing, Horticulture, or a related field. Experience: 8+ years of experience in sales management, preferably in a garden center or retail environment, with a proven track record of success in managing a sales team and achieving sales targets. Skills: Proven track record of success in sales management. Excellent leadership, communication, and interpersonal skills. Strong analytical and problem-solving skills. Ability to motivate and inspire a team to achieve sales targets. Experience with sales software, CRM systems, and Microsoft Office. Strong customer service skills. Knowledge of horticulture and gardening products. Certifications: Sales certifications are an asset. Job Type: Full-time Pay: AED6,000.00 - AED10,000.00 per month