T24 Developer (Mid-Level) - Banking Sector

Key Responsibilities Set up and manage advanced automations, chatbots, and AI agents on the SaaS platform. Build WhatsApp, email, and SMS automation workflows. Integrate third-party services using APIs and webhooks. Implement AI-powered lead handling, conversational bots, and intelligent routing systems. Collaborate with the marketing team to deliver customized solutions for clients. Requirements Strong experience with automation tools (Make.com, n8n, Zapier, or similar). Proven ability to build AI chatbots and agents. Experience integrating WhatsApp Business APIs, CRM platforms, and payment gateways. Knowledge of APIs, webhooks, and advanced SaaS integrations. Bonus if experienced with LLM-based agents (e.g., GPT-powered bots). Salary & Benefits Salary: AED 2500-3500 (negotiable for the right skillset). Project-based bonuses for completed deployments. Continuous training on AI, agents, and automation tools. Opportunity to work with cutting-edge AI and automation solutions.

URGENT HIRING – Baker / Bread Maker / Assistant Baker Location: Al Jurf Industrial Area, Ajman – UAE We are a growing industrial bakery looking for a skilled Baker or Assistant Baker to join our production team in Ajman. Responsibilities: Prepare and bake various types of bread Work in a fast-paced, high-volume production environment Follow recipes, quality standards, and hygiene protocols Assist in packaging and daily production tasks Requirements: ✅ Minimum 2 years of experience in industrial bakery / bread production ✅ Knowledge of food safety, personal hygiene, and HACCP standards ✅ Ability to work day or night shifts (10 hrs/day – 6 days/week) ✅ Team player, fast learner, and ready to grow with us ✅ English basic required Salary & Benefits: Salary range: AED 2,500 to 3,500 (based on experience) Visa & Health Insurance provided (as per UAE Labour Law) Monthly allowance for shared accommodation and meals Paid overtime and annual leave

This is a full-time hybrid role for a SWIFT CBPR+ Messaging Expert at ProgressSoft Corporation. The role involves requirements gathering, analysis, and writing BRD/SRS documents. While the role is primarily based in Dubai, there is flexibility for some remote work. Responsibilities Review and maintain products roadmap updated according to market needs and main payments industry players trend for future services. Manage business analysis and requirements definition and detailing role with customers as part of the project execution lifecycle in alignment with the project managers and products owners. Attend team meetings including daily standups, planning, reviews, and retrospectives Elicit and gather requirements from multiple sources, such as customer/stakeholders interviews and meetings, documents analysis, and research. Identify functional and non-functional requirements and document them in a clear, concise, and complete manner. Discuss and negotiate requirements’ details with customers and support the project managers and products owners in getting final requirements detailed document sign off. Provide vision and direction to the team and stakeholders throughout the project. Analyze the impact of new requirements and changes, providing requirements details and breakdown to Product Owners for efforts’ estimation and needed time for delivery. Participate in the software design process with the development team. Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments. Author high-quality product documentation such as business requirements documents, software requirements specifications, interface specifications, and API contracts. Build and prioritize product backlog by populating it with user stories and defining their acceptance criteria. Conduct backlog grooming and management, iteration planning, and elaboration of the user stories. Verify and approve functional and business readiness of the solution releases based on customer approved and signed detailed requirements and design baseline. Requirements Excellent knowledge in SWIFT Fin/Fin+ standards Experience in SWIFT CBPR+ messaging is a must Strong analytical and problem-solving skills Proficient in writing BRD/SRS documents Knowledge in SCRUM/Agile is a plus Ability to work independently and in a team Bachelor's degree in Computer Science, Information Technology, or related field

Job Description To source business from the potential customer through Tele calling from the preferred segment for the bank in order to achieve business targets Key Responsibilities To sells retail products through Tele callings to the specified target segment and achieve or exceed monthly target. To ensures that all the necessary bank charges /terms and conditions are clearly communicated to all customers. Identify potential customers through databases and convince them about the benefits of the banks specified product; follow up leads and telephone/personnel contacts and cold calls. To source applications from the segments as per targets set for the period, complete with all necessary documents. To adhere to the administrative requirements of Check list, Daily sales reports on daily basis. To maintain effective business relationship with clients to enhance the customers service image of the bank. To ensure all the documents provided by the customers are duly checked and forwarded for further action/process as well as Account Opening for Telesales Customers. To ensure portfolio quality by exercising sound credit judgment and by complying with credit and product parameters to complete all formalities and documentation in line with SOP manuals and Shari’ah principles. To prepare regular Sales reports and obtain & provide market, customer and competitor information and feedback to management to facilitate decision making. To attend various training and learning programs to close the skill gaps and to ensure proper awareness about the products. To ensure high level of portfolio credit quality is maintained across the sales activities To Enlist new company and work to add it to Target Market List in DIB Competencies/Skills High School and above Minimum 0-1 years’ experience in Sales/Tele Sales Function preferably in reputed banks & Financial institution

Job Purpose To conduct Operational risk assessment of the Bank’s departments in line with the Risk Management Framework. Review the bank’s new product programs, policies, procedures, cycles re-engineering, and any amendments thereof to ensure efficiency and effectiveness of processes and controls. Key Responsibilities Perform periodic Risk Assessment of all departments of the Bank in line with the Board approved Risk Management Framework Develop and implement the Risk Assessments quality review plan of all departments of the Bank Review drafted; new product programs, policies, procedures, proposed memos. Highlight gaps in controls & inefficiency in process flows. Represent Risk Management in the committees formed for launching new products, process cycle re-engineering, new policies and procedures development, and any subsequent amendments thereof. Share proposals and concerns as well as suggestions to mitigate the identified risks. Liaise with Stakeholders to discuss inherent risks in the process, areas of concerns, assess overall residual risks of unresolved concerns and recommend enhancements. Review final documents stated above, highlight unresolved concerns, discuss with stakeholders and assess overall residual risks of unresolved concerns. Follow up with the concerned departments for the revision of the policies & procedures in order to present changes for stakeholders’ review and document changes through the Policies and Procedures department Ensure adherence of all documentation and activities as per the Bank’s SOPs, SLAs and regulatory & audit requirements Competencies/Skills Minimum Bachelor’s degree in Economics / Accounting / Risk Management / Business Administration, Marketing, Banking, and similar subjects. Certifications in Risk Management, Process / System Audit, Marketing is preferred At least 4-6 years of banking experience with relevant knowledge of Banking Operations & Products. Former experience in Risk Management / Process Audit / Products development is preferred

Job Purpose To ensure collection activities are implemented on the assigned portfolio such that it results in the maximization of recoveries, reduction of delinquency rate and NPL Key responsibilities Achieve assigned target with regards to collections by ensuring timely follow up on overdue as per the Collections policy and to ensure that NPL portfolio is minimized. Ensure legal action on the assigned portfolio whenever it is necessary and in line with collections policy. Ensure that daily and monthly number of calls are met for the assigned portfolio. Ensure representation of necessary instruments such and DDAs, SIOs and Cheques etc. in order to recover the overdue for the assigned portfolio. Send dunning / warning legally approved letters, emails and SMS to delinquent customers as per the collection policy for the assigned portfolio. Ensure that the team coordinates with all branches/other departments to obtain and update customer’s telephone numbers and addresses in order to the call the delinquent customers. Ensure proper documentation of assigned portfolio related activities and updates into Collection System. Identification of Skip status and report the same to the supervisor. Negotiate/finalize restructuring/settlement agreements for assigned portfolio to with a view to minimize banks losses. Be alert to early warning signals and report them to direct Supervisor immediately for further action. Ensure strict compliance with DIB policies and procedures and CB UAE regulations. Competencies/Skills University Degree or equivalent At least 1-2 years Experience in similar field