Debt Recovery/Debt Collection

We are looking for a candidate who having experience in B to B debt collection, recovery/debt collection. Responsibilities Contact Debtors via phone and email to collect outstanding debts, plan, strategy and coordinate with different departments, if required, to collect debts. Oversee skip tracing activities to locate defaulters who have defaulted their payment Negotiate / take payment plans and repayment schedules with Debtors. Resolve disputes or conflicts related to payments and resolve issues in this regard, if any. Maintain accurate records of Debtors interactions and transactions Provide regular reports on collection activities and outstanding debts to the clients and management Visit clients to collect outstanding payments after fixing meetings. Ensure compliance with company policies and regulations and strict compliance of local regulations. Identify and flag problematic accounts needing further action Update to client on regular basis on their query and on developments Skills Clear communication and interpersonal Negotiation and persuasion Problem-solving and conflict resolution Knowledge of lead debt collection laws and regulations, preferable To use collection software and CRM systems