IT Support Field Engineer

We seek an experienced and proactive IT Field Engineer to join our dynamic team. The ideal candidate will have strong expertise in desktop and server support, infrastructure management, cloud technologies, and hosted email solutions. Key Responsibilities: - Provide on-site and remote support for desktop, laptop, and peripheral issues, ensuring minimal downtime for users. - Troubleshoot and resolve hardware and software issues across various platforms, including Windows and macOS. - Perform server maintenance, upgrades, and support, ensuring system availability and performance. - Assist with network and infrastructure-related tasks such as router, switch, and firewall configurations. Cloud Technologies - Manage and support cloud-based services, including Office 365, Google Workspace, and other hosted email solutions. - Migrate and configure user accounts, emails, and settings between platforms as required. - Implement and manage cloud security measures and backup solutions. Infrastructure Management - Install, configure, and maintain IT infrastructure, including networking devices, servers, and storage systems. - Manage data backup and recovery processes to safeguard critical information. Experience - Proven experience in an IT Field Engineer or similar role, providing both on-site and remote support. - In-depth knowledge of desktop and server environments, including installation, configuration, and troubleshooting. - Familiarity with Windows Server roles and features (Active Directory, DNS, DHCP, etc.). - Proficiency with cloud technologies such as Office 365, Google Workspace, and hosted email solutions. - Understanding of networking concepts, including TCP/IP, DNS, VPN, VLANs, and wireless technologies. - Experience with virtualization technologies (VMware, Hyper-V) and backup solutions. - Knowledge of cybersecurity best practices, including endpoint security and firewall management. - Excellent English communication skills, both verbal and written. - Strong customer service orientation with the ability to handle and resolve client queries efficiently. - Ability to work independently and as part of a team in a fast-paced environment. Other Requirements - Valid UAE driving license (preferred). - Flexibility to travel across locations for on-site support when necessary. - Relevant IT certifications (e.g., CompTIA A+, Microsoft Certified Solutions Associate, Google Workspace certification) are a plus.

1. Job Overview The Cybersecurity Team Leader is responsible for leading, coordinating, and overseeing the company’s security initiatives. This includes penetration testing consulting, malware analysis, cybersecurity solution consulting, security tool development, and system monitoring. 2. Key Responsibilities Security Team Management Lead the Penetration Testing, Malware Analysis, and Security Development teams. Allocate tasks, monitor progress, and ensure high team performance. Develop and implement skill development plans for team members. Security Project Planning & Execution Plan and execute penetration testing, system security assessments, and malware analysis projects. Deploy security solutions for internal systems and clients. Evaluate and improve the company's security policies and frameworks. Risk Management & Incident Response Monitor and investigate cyberattacks and security incidents. Develop and maintain incident response procedures to ensure rapid mitigation. Collaborate with other departments to strengthen the organization’s security posture. Research & Security Technology Development Stay up to date with emerging cyber threats, attack techniques, and defense strategies. Lead internal research and develop in-house security tools. Support security training programs and mentor junior security engineers. Security Strategy Advisory Provide tailored security recommendations to clients and partners. Work with the executive team to define the company's security roadmap and strategy. Represent the company at cybersecurity conferences, workshops, and industry events.
 3. Job Requirements Knowledge & Skills In-depth knowledge of security testing for Web, Mobile, API, Network, and Cloud environments. Proficient in security tools such as Metasploit, Burp Suite Pro, and relevant development tools. Solid experience in Incident Response, Threat Hunting, SOC operations, and SIEM technologies. Strong leadership, communication, and project management skills. Ability to produce high-quality technical security reports and present findings to clients.
 Education & Experience Bachelor's degree in Information Security, Computer Science, Software Engineering, or a related field. Minimum of 5 to 8 years of professional experience in cybersecurity. At least 2 to 3 years of proven experience in managing security teams. Preferred Qualifications Advanced cybersecurity certifications such as OSCP, OSCE, OSEP, OSWE, CISSP, CISM, CRTP, CRTE, GXPN, GPEN, CEH, PNPT. Hands-on experience in SOC and SIEM deployment, Red Teaming, and DevSecOps. Contributions to the cybersecurity community (e.g., Bug Bounty programs, CVEs, CTF competitions, vulnerability research).


Process Discovery & Mapping: Lead workshops/interviews to document end‑to‑end workflows for each department; produce flowcharts/swimlanes showing inputs, outputs, roles, handoffs, and controls. Requirements Gathering: Translate business needs into clear process requirements, acceptance criteria, and change requests. Data & Metrics: Define process KPIs (cycle time, throughput, rework, defects, OTIF, assay turn‑around, etc.); build simple dashboards and track performance. Gap & Root‑Cause Analysis: Identify bottlenecks, waste, and risks using techniques like SIPOC, value‑stream mapping, 5‑Whys, and Pareto analysis; recommend fixes. SOP & Policy Development: Draft, standardize, and version‑control SOPs, work instructions, and policies; ensure they reflect actual practice and regulatory needs. Controls & Compliance: Embed quality, safety, and security controls in processes; align with relevant standards (e.g., ISO 9001/14001/45001, chain‑of‑custody). Change Management: Prepare impact assessments, RACI charts, implementation plans, and cutover checklists; support pilots and phased rollouts. Stakeholder Coordination: Bridge operations, quality, finance, HR, IT, and logistics to align timelines, dependencies, and responsibilities. Tooling & Automation Support: Recommend process‑enablement tools (workflow, forms, document control); work with IT to configure or automate steps. Training & Enablement: Create process diagrams, SOP packs, and quick‑reference guides; conduct training and certify process adherence. Audit & Continuous Improvement: Run periodic process reviews and audits; maintain a living process repository and improvement backlog. Confidentiality & Data Protection: Handle all documentation and process data with strict confidentiality and access controls.

About Us: Navas Technology LLC is a Dubai-based IT solutions provider offering cutting-edge IT hardware, proprietary software platforms, and managed IT services. We work with businesses across the UAE to power their digital growth through reliable infrastructure and innovation. ________________________________________ Job Overview: We are looking for an ambitious B2B Sales Executive with proven experience in IT equipment, software sales, or IT services. The ideal candidate is proactive, tech-savvy, and passionate about helping organizations find the right IT solutions. ________________________________________ ? Key Responsibilities: • Sell complete IT solutions: o IT Equipment: Laptops, desktops, servers, networking devices o Software: ERP, CRM, custom platforms developed by Navas o IT Services: AMC, IT support, cybersecurity, infrastructure setup • Identify new business opportunities and drive lead generation • Conduct product demonstrations and technical consultations • Customize solutions based on client requirements • Negotiate pricing and prepare commercial proposals • Maintain CRM data and prepare sales reports • Collaborate with internal technical teams for project delivery ________________________________________ Requirements: • 3+ years of B2B sales experience in IT hardware, software, or services • Excellent communication, negotiation, and presentation skills • Strong understanding of IT infrastructure, SaaS, CRM/ERP platforms • Familiarity with UAE market and business clients • Bachelor’s degree in IT, Business, or a related field • UAE driving license is a plus ________________________________________ What We Offer: • Competitive base salary + commission • Performance-based bonuses and incentives • Hybrid work flexibility after probation • Career growth in both tech sales and solution consulting • Health insurance & UAE-compliant benefits • Supportive and diverse team environment ________________________________________ How to Apply: Send your updated CV to: WhatsApp: +971 58 991 7423 Use subject line: “B2B IT Sales Executive – Dubai”

Looking to hire a skilled Laptop Technician. If you can troubleshot hardware & Software issues with ease, let's talk

IT Support Job Responsibilities: * Troubleshoot and resolve IT Hardware, software, and network issues. * Install, configure, and maintain IT Systems and peripherals. * Manage user accounts, emails, backups, systems and peripherals. * Manage user accounts, emails, backups, system security. * Maintain IT documents and coordinate with vendors for upgrades. * Handle social media profiles and create engaging digital content. * Monitor online engagement and respond to inquiries. * Support scheduling, internal communications, and office administration. Ph No- 0555663388 (WhatsApp only) careers @ darpanengg.com INTERNATIONAL CITY, DUBAI