SOFWARE OPERATIONS SUPPORT (DUBAI MOTOR CITY)

As our IT Helpdesk & Support Specialist, you will: Provide day-to-day technical support across hardware, software, networks, printers, VoIP systems, and general IT troubleshooting. Set up and maintain laptops, desktops, and mobile devices for both new and existing employees. Support our IT infrastructure, including routers, switches, and Wi-Fi networks. Troubleshoot and maintain systems across Windows, macOS, Microsoft 365, and handle user issues on these platforms. Provide basic support and coordination for cPanel (emails, domains, hosting settings). Ensure smooth usage and access to CRM platforms (Bitrix24) and marketing tools. Assist in onboarding new tech tools, including AI dashboards and analytics systems. Maintain accurate documentation of IT assets, configurations, and support tickets. Liaise with external vendors for advanced troubleshooting or specialized systems. ✅ Requirements Minimum diploma or bachelor’s degree in IT, Computer Science or related field. 2+ years of hands-on IT support experience, ideally in a fast-paced, service-focused industry (real estate, creative agencies, financial services a plus). Strong troubleshooting skills across Windows, macOS, Microsoft 365, and basic networking. Experience with cPanel for email, DNS, or hosting management. Familiarity with CRM platforms like Bitrix24, Salesforce, HubSpot or similar is highly desirable. Solid understanding of cybersecurity best practices (password protocols, MFA, phishing awareness). A friendly, service-oriented attitude, able to support a diverse team under pressure. Excellent communication skills in English (spoken & written). Ability to juggle multiple requests and maintain professionalism.

We seek an experienced and proactive IT Field Engineer to join our dynamic team. The ideal candidate will have strong expertise in desktop and server support, infrastructure management, cloud technologies, and hosted email solutions. Key Responsibilities: - Provide on-site and remote support for desktop, laptop, and peripheral issues, ensuring minimal downtime for users. - Troubleshoot and resolve hardware and software issues across various platforms, including Windows and macOS. - Perform server maintenance, upgrades, and support, ensuring system availability and performance. - Assist with network and infrastructure-related tasks such as router, switch, and firewall configurations. Cloud Technologies - Manage and support cloud-based services, including Office 365, Google Workspace, and other hosted email solutions. - Migrate and configure user accounts, emails, and settings between platforms as required. - Implement and manage cloud security measures and backup solutions. Infrastructure Management - Install, configure, and maintain IT infrastructure, including networking devices, servers, and storage systems. - Manage data backup and recovery processes to safeguard critical information. Experience - Proven experience in an IT Field Engineer or similar role, providing both on-site and remote support. - In-depth knowledge of desktop and server environments, including installation, configuration, and troubleshooting. - Familiarity with Windows Server roles and features (Active Directory, DNS, DHCP, etc.). - Proficiency with cloud technologies such as Office 365, Google Workspace, and hosted email solutions. - Understanding of networking concepts, including TCP/IP, DNS, VPN, VLANs, and wireless technologies. - Experience with virtualization technologies (VMware, Hyper-V) and backup solutions. - Knowledge of cybersecurity best practices, including endpoint security and firewall management. - Excellent English communication skills, both verbal and written. - Strong customer service orientation with the ability to handle and resolve client queries efficiently. - Ability to work independently and as part of a team in a fast-paced environment. Other Requirements - Valid UAE driving license (preferred). - Flexibility to travel across locations for on-site support when necessary. - Relevant IT certifications (e.g., CompTIA A+, Microsoft Certified Solutions Associate, Google Workspace certification) are a plus.

Are you an iOS tech genius? Tired of being limited to just one piece of the process? If you’re ready to take your skills to the next level and own the full cycle of app creation, from concept to launch and beyond. Join us to blend technology and product innovation that makes people's lives simpler, faster, and more delightful. We’re building something sweet, and we need your code to power it. About the Role: We are seeking a highly skilled and experienced iOS App Developer with a minimum of 3+ years of hands-on experience in building and delivering robust iOS applications. The ideal candidate is not only technically sound but also capable of handling projects independently, from requirement gathering to final deployment and ongoing support. This role involves direct app development, technical coordination for outsourced projects, and using AI tools to enhance productivity and efficiency. Key Responsibilities: 1. App Development & Maintenance o Brain-storm with the leads on design thinking and idea development o Build native iOS apps using Swift and/or Objective-C o Use Xcode, iOS SDK, and follow Apple’s UI/UX design principles o Perform end-to-end development: Design → Code → Test → Deploy o Debug, maintain, and continuously improve existing applications 2. Project Ownership & Delivery o Understand project requirements, perform system analysis, and design app solutions o Coordinate with outsourcing partners and vendors for joint app development projects o Ensure timely delivery, proper documentation, testing, and maintenance of apps 3. Technical Proficiency & Integration o Proficient in mobile operating systems, especially iOS o Capable of integrating APIs, third-party libraries, and services o Perform system debugging, unit testing, and quality assurance 4. Smart Execution with AI Tools o Leverage AI tools and frameworks to optimize code, automate tasks, and reduce development time o Maintain code quality, scalability, and security using best practices 5. Root Cause Analysis & Problem Solving o Investigate issues and inefficiencies in app behavior or performance o Perform root cause analysis and implement appropriate fixes or enhancements ________________________________________ Qualifications & Skills: • Bachelor’s Degree in Computer Science or related field. Self-learnt and can do magic we welcome you. • Minimum 3+ years of professional experience in iOS app development • Strong command over Swift, Objective-C, Xcode, iOS SDK • Experience with Apple’s Human Interface Guidelines • Strong debugging, analytical, and problem-solving skills • Familiar with Agile/Scrum methodologies • Knowledge of AI-based development tools (e.g., GitHub Copilot, ChatGPT, Test automation tools) • Excellent communication and documentation skills • Able to manage multiple projects and deliver under deadlines • Knowledge of publishing apps to the Apple App Store • Prior experience managing outsourced projects is a plus ________________________________________ Why Join Us? • Work on exciting in-house and client-based app projects • Collaborate with a creative and innovative team • Flexible, fast-paced, and supportive work culture • Opportunity to apply AI and emerging tools in real-world development • Long-term growth opportunities within the tech and product space • Attractive performance based incentives ________________________________________ How to Apply: Send your updated CV and portfolio Visit Us: www.rignord.com

URGENT HIRING: ASSISTANT MANAGER – DUBAI UAE Location: Dubai Schedule: 5 Days/Week Salary: AED 4,000 – 5,000 (Based on Experience) Recruitment by: Global Workforce Solutions Client: European-Based Company Who We Are: Global Workforce Solutions is a trusted recruitment consultancy working with multiple international clients across various sectors. We are currently hiring on behalf of a reputed European-based company in Dubai. Role Overview: We are seeking a motivated and experienced Assistant Manager to support office, admin, and HR functions for our client in Dubai. Only candidates currently residing in Dubai with relevant experience will be considered. Key Responsibilities: ✔ Prepare and issue invoices ✔ Manage internal and external emails ✔ Handle day-to-day office operations ✔ Support admin tasks and documentation ✔ Assist with basic HR duties (onboarding, attendance, leave records) ✔ Maintain staff records and coordinate with internal departments ✔ Ensure smooth communication between teams and management ✅ Requirements: Bachelor’s degree (Business/Admin/HR or related) Proven experience in a similar assistant/admin/HR role Proficient in Microsoft Office (Word, Excel, Outlook) Excellent English (written and verbal) Strong organizational, time-management, and multitasking abilities Must be currently based in Dubai No time-wasters. Apply only if you meet ALL criteria. Send your UPDATED CV to WhatsApp: 0566000329

Process Discovery & Mapping: Lead workshops/interviews to document end‑to‑end workflows for each department; produce flowcharts/swimlanes showing inputs, outputs, roles, handoffs, and controls. Requirements Gathering: Translate business needs into clear process requirements, acceptance criteria, and change requests. Data & Metrics: Define process KPIs (cycle time, throughput, rework, defects, OTIF, assay turn‑around, etc.); build simple dashboards and track performance. Gap & Root‑Cause Analysis: Identify bottlenecks, waste, and risks using techniques like SIPOC, value‑stream mapping, 5‑Whys, and Pareto analysis; recommend fixes. SOP & Policy Development: Draft, standardize, and version‑control SOPs, work instructions, and policies; ensure they reflect actual practice and regulatory needs. Controls & Compliance: Embed quality, safety, and security controls in processes; align with relevant standards (e.g., ISO 9001/14001/45001, chain‑of‑custody). Change Management: Prepare impact assessments, RACI charts, implementation plans, and cutover checklists; support pilots and phased rollouts. Stakeholder Coordination: Bridge operations, quality, finance, HR, IT, and logistics to align timelines, dependencies, and responsibilities. Tooling & Automation Support: Recommend process‑enablement tools (workflow, forms, document control); work with IT to configure or automate steps. Training & Enablement: Create process diagrams, SOP packs, and quick‑reference guides; conduct training and certify process adherence. Audit & Continuous Improvement: Run periodic process reviews and audits; maintain a living process repository and improvement backlog. Confidentiality & Data Protection: Handle all documentation and process data with strict confidentiality and access controls.

We are hiring for immediate joining for a document controller to handle the intake, management, and storage of our company's documents. In this role, you will be required to review, process, and file documentation as well as manage the smooth running of all our documentation operations. Transport & visa provided by company. Salary: 3500-4000 Location: Dubai & Ajman (no pak/ind need to apply) in UAE applicants apply only via whats app: 058-9624946