Housekeeping Supervisor

POSITION SUMMARY Our jobs aren t just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered to move about their space and do what needs to be done. Whether delivering guest requests, stocking carts, cleaning rooms and public spaces, or other similar responsibilities, the Guest Environment Expert makes sure the spaces in the hotel help create a great guest experience. No matter what position you are in, there are a few things that are critical to success ensuring a safe work place, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Environment Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Environment Experts to get it right for our guests and our business each and every time.

Apt Resources is currently looking for a Sales Manager (Leisure) for a prestigious 4-star hotel in Dubai. As a Sales Manager (Leisure), you will be responsible for developing and implementing strategies to drive leisure sales and increase revenue for the hotel. You will manage a team of sales representatives, establish and maintain relationships with leisure travel agents, tour operators, and corporate clients, and actively promote the hotel's leisure offerings. This is an exciting opportunity for an experienced sales professional to join a dynamic team and contribute to the success of the hotel. Responsibilities Develop and execute sales strategies to achieve leisure sales targets and generate new business. Manage a team of sales representatives, providing guidance and support to ensure their success. Establish and maintain relationships with leisure travel agents, tour operators, and corporate clients to increase sales and drive revenue. Promote the hotel's leisure offerings through various channels such as trade shows, sales presentations, and familiarization trips. Analyze market trends, competitor activity, and customer feedback to identify areas for business growth and improvement. Prepare and present sales forecasts, reports, and budgets to senior management. Requirements Education, Qualifications, Knowledge, and Experiences: Should have a related degree with a minimum of 2 years experience in a similar position within the hospitality industry. Good communication skills and interpersonal skills, takes the initiative, has a hospitality attitude, and commendable work ethic. Previous Middle East experience is essential. A good command of written and spoken English is a must. Competencies: The ideal candidate should have an understanding of the nature of the hotel business. Understands how the hotel business runs. Displays a clear understanding of the market. Has strong relationships with DMCs as well as International tour operators. Establishes effective relationships with internal & external customers. Understands and anticipates customer’s needs. Must be based in UAE. Benefits Basic salary- AED 6000/- Accommodation- 1Bedroom Apartment Hiring status- Family (Self+ spouse) Yearly ticket for self and spouse Medical Insurance (self + spouse)

We are looking for a candidate who worked as commis chef or have the experience to act as a commis chef or worked as a Barista in a branded coffee shop or as a Kitchen helper. He/She knows how to prepare basic sandwiches, salad, do basic cooking and frying (burger and fries), and serve hot/cold drinks. He/She should know using POS taking orders, payments, cashier opening and closure of the food truck. As minimum have completed basic food safety trainings. PIC is a plus. The candidate Shall be based in UAE and available to join immediately. The location of the Job is in Dubai Safari Park. He/She shall be self dependent, problem solver, understand and comply to Dubai Safari and the Kiosk policies and procedures, punctual, honest, respectful, polite, customer oriented and good seller. He/She should manage the work as it’s his/her own work. Very convenient working hours from 8:30 to 18:00. One day off per week per schedule. Total Salary package D2000-D3000 depending on the experience and certificates. One free meal per day. Plus staff discount for other purchases. (More details will be provided during the interview) Having your own UAE resident and insurance is an advantage. Having a driving license or living next to public transportation with connections to Dubai Safari Park is a plus. Professional English language is a Must. Other languages (Arabic, Russian, Mandarin, etc.) is a plus. Apply only if you meet the above requirements. Abroad applications will be rejected. Looking forward having you part of our future project.

Roles & Responsibilities A Receptionist provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. What will I be doing? As Receptionist, you will provide reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. A Receptionist contributes to the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards: Achieve positive outcomes from Guest queries in a timely and efficient manner Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required Ensure that both the Front Office Manager and Reception Supervisors are kept fully aware of any relevant feedback from guests and, or, other departments Demonstrate a high level of customer service at all times Attend appropriate training courses, when required, and assist with the Night Team's training and development efforts Demonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties Maximize room occupancy and use up-selling techniques to promote hotel services and facilities Use the correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy Comply with hotel security, fire regulations and all health and safety legislation Act in accordance with policies and procedures when working with front of house equipment and property management systems Follow company brand standards Assist other departments, as necessary Desired Candidate Profile What are we looking for？ Receptionists serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: Previous experience in a customer-focused industry Completed high school certificate or equivalent Positive attitude and good communication skills Commitment to delivering a high level of customer service Excellent grooming standards Ability to work on your own and as part of a team Competent level of IT proficiency It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: Previous experience in cash handling What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For over a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Apt Resources is seeking a skilled and knowledgeable Restaurant Captain for their client's team for an award-winning Restaurant. As a Restaurant Captain, you will be responsible for overseeing the dining area and ensuring a high level of service is provided to our guests. In this role, you will coordinate and guide the waitstaff team, ensuring that they are knowledgeable about the menu and able to deliver exceptional service. You will also be responsible for handling guest queries and concerns, as well as handling any issues that may arise during service. To be successful in this role, you should have prior experience as a Restaurant Captain in a restaurant setting. You should have a strong understanding of dining etiquette, as well as excellent communication and leadership skills. If you are passionate about providing a memorable dining experience and enjoy working in a fast-paced environment, we would love to hear from you. Responsibilities Supervise and guide the waitstaff team to ensure smooth service Ensure that waitstaff are knowledgeable about the menu and can provide accurate descriptions and recommendations to guests Handle guest queries and concerns in a professional and timely manner Monitor the dining area and ensure cleanliness and organization Coordinate with the kitchen staff to ensure timely delivery of food Maintain a high level of customer service and guest satisfaction Train and mentor new waitstaff members Handle any issues that may arise during service, ensuring quick resolution Requirements Prior experience as a Restaurant Captain in a restaurant setting Excellent communication and leadership skills Customer service-oriented mindset Ability to handle high-pressure situations and multitask Strong attention to detail Fluency in English and additional languages is a plus Benefits AED 3000 to 3400 + 400 Food allowance + 250 to 450 (Service charge Avg) + 1200 Credit card tips + cash tips + free Accommodation + Transport + uniforms + Health insurance + air ticket ( once every two years) + Paid leave as per UAE laws

Waiter Responsibilities (Beverages & Light Snacks): • Prepare and serve hot and cold beverages (tea, coffee, juices, etc.) • Assist in preparing and presenting light snacks • Take customer orders and serve food and drinks efficiently • Ensure cleanliness and organization of the service area • Provide excellent customer service with a friendly attitude • Follow hygiene and safety standards at all times