Captain - Restaurant

Job Description We are currently seeking for passionate and dynamic guest focused Front Office professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests. As Front Office Manager you are responsible for all pertinent matters affecting guest service and hotel operations and to maximize hotel revenue while deliver excellence at every opportunity. The role involves controlling the availability of rooms and the day-to-day functions of the Front Office, such as handling guest arrival and departure, information requests and will include key responsibilities such as- Ensure guests receive prompt attention and personal recognition throughout their stay in the hotel, respond to guest needs and resolve any issues that may arise resulting in highest possible guest satisfaction Plan and implement the application of availability controls to those market segments, which will maximize hotel room, food & beverage and other revenues where applicable Maintain a high performance standard among guest contact employees to ensure they are knowledgeable, friendly and courteous at all times Inform the management via reports about the results of trends or guest impressions and problems in the hotel affecting the guest or the operation Work closely with the Housekeeping Department to turn rooms around with a minimum of lost time and to allocate arriving guest appropriately Participate in decisions involving occupancy goals, marketing strategies and development of rates Skills Education, Qualifications & Experiences You must be a college / university degree graduate with a minimum of two years experiences in a similar role. You should be a computer literate with working knowledge of hotel property management systems such as Opera; understand sales systems such as Micros and with the ability to communicate English clearly, fluently and effectively in writing and reading. Knowledge & Competencies The ideal candidate will be a hands-on professional with a solid front office background and excellent customer relations, problem solving and time management skills. You will be result oriented, proactive, an innovative thinker with the ability to lead, motivate and improvise in all situations and you should possess following competencies-

Apt Resources is seeking an experienced Restaurant Supervisor to join their client's team for an award-winning Restaurant. As a Restaurant Supervisor, you will be responsible for overseeing the daily operations of the restaurant, ensuring exceptional customer service, and maintaining high-quality standards. This is a great opportunity to join a reputable company and contribute to the success of our dining establishment. Responsibilities Supervise and manage restaurant staff, including servers, bartenders, and hosts/hostesses Train new staff members on restaurant procedures, menu items, and customer service Ensure compliance with health and safety regulations, as well as food quality and sanitation standards Monitor inventory, order supplies, and manage expenses to meet budget goals Oversee dining room setup, cleanliness, and organization Handle customer inquiries, concerns, and complaints in a professional and timely manner Collaborate with the management team to develop and implement strategies to enhance the dining experience and increase customer satisfaction Requirements Minimum of 3 years of experience as a Restaurant Supervisor in a restaurant setting Excellent leadership and communication skills Ability to multitask and work in a fast-paced environment Attention to detail and high standards for food quality and service Flexibility to work evenings, weekends, and holidays as needed Proficient in Microsoft Office and restaurant management software Benefits AED 4000 - 4700 basic salary range depending on the experience. Plus 400 Food allowance + 250 to 450 (Service charge Avg) + 1200 Credit card tips + cash tips + free Accommodation + Transport + uniforms + Health insurance + air ticket ( once every two years) + Paid leave as per UAE laws

We’re hiring young, energetic Waiters/Waitresses for a busy restaurant in Sharjah Muweillah near American University . You’ll deliver great guest service on the floor and support smooth day-to-day operations. Responsibilities • Greeting guests, taking orders, and serving food & beverages promptly • Maintain table setup, cleanliness, and hygiene standards • Handle bills/cash/card POS as required • Coordinate with the kitchen to ensure timely service • Upsell menu items and ensure guest satisfaction Requirements • Minimum 2 years experience in a restaurant or hotel • Good communication skills (English required, additional languages a plus) • Positive attitude, team player, and customer-focused • Able to work shifts, weekends, and holidays Salary & Benefits • AED 1,200 – 2,000 (based on experience) • Company accommodation provided • Employment visa provided • Staff meals and standard benefits as per UAE law How to Apply Please email your CV. (Include a recent Photo, Salary expectation, and current visa status.)

Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Enter and locate work-related information using computers and/or point of sale systems. Read and visually verify information in a variety of formats (e.g., small print). Perform other reasonable job duties as requested by Supervisors. Desired Candidate Profile Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare, distribute, and communicate changes in room assignments. Communicate issues to next shift. Complete required paperwork.

Reinventing Short-Term Renting SmartStay is a holiday homes company that offers luxury furnished apartments in prime locations like Downtown Dubai. At SmartStay, we pride ourselves on delivering exceptional service and reliability to our clients. As we continue to grow, we are looking for a dedicated and detail-oriented Housekeeping Supervisor The Role: Housekeeping Supervisor We are seeking a dedicated and proactive Housekeeping Supervisor to join our dynamic team at SmartStay. In this essential role, you will ensure a welcoming environment for our guests by managing the housekeeping schedule, training team members, and conducting quality control across the property. Additionally, you will contribute directly by performing cleaning duties as needed. Your hands-on approach, attention to detail, and inspirational leadership will help uphold the exceptional service that our brand is known for. Responsibilities: Perform daily cleaning tasks, such as dusting, vacuuming, mopping floors, and sanitizing surfaces, as well as changing bed linens, replacing towels, and replenishing guest supplies. Inspect apartments for damages and report any issues. Communicate and follow protocols for lost and found items. Ensure all cleaning equipment is properly maintained and stored. Follow health and safety regulations, including the proper use of cleaning chemicals. Collaborate with team members and supervisors to prioritize cleaning tasks and meet deadlines. Respond promptly to guest requests related to housekeeping services. Maintain high standards of cleanliness and presentation in all assigned apartments. Qualifications: Previous housekeeping experience in hospitality, hotel, or holiday home environments is preferred. Attention to detail and commitment to delivering high-quality service. Ability to work independently and as part of a team. Good communication skills in English (additional languages are a plus). Ability to use mobile apps for following up on checklists and reporting maintenance issues. Physical stamina and the ability to perform manual labor tasks. Knowledge of cleaning products, techniques, and equipment Must be available to start immediately. What We Offer: Competitive salary package. A role that is based on responsibility rather than fixed working hours. A dynamic workplace culture that values innovation, efficiency, and collaboration. Healthcare insurance and employment visa.

Live in Salary aed2000-2500 Food provided Medical insurance provided Ticket provided every two years Day off every two weeks