Ajman Management Job Listings

Emirates NBD

Assistant Manager

About Emirates NBD: Emirates NBD is a market leader across the MENAT (Middle East, North Africa and Türkiye) region with a presence in 13 countries, serving over 20 million customers. The Emirates NBD Group has a total of 853 branches and 4,213 ATMs / SDMs. Emirates NBD is the leading financial services brand in the UAE with a Brand value of USD 3.89 billion. At the bank, we serve our customers and help them realise their financial objectives through a range of banking products and services including retail banking, corporate & institutional banking, Islamic banking, investment banking, private banking, asset management, global markets and treasury, and brokerage operations. We are a key participant in the global digital banking industry, with 97% of all financial transactions and requests conducted outside of our branches. Board Secretary Assistant Manager shall assist in managing the provision of comprehensive administrative and secretarial support including planning meetings, distributing meeting materials, building agendas, preparing power point presentations and reports, and ensuring the organization remains in compliance with Central Bank regulations and federal laws. On a day-to-day basis you will be responsible for: Prepare presentations and reports, consolidating the information received from different stakeholders and members of senior leadership. Ensure to follow Corporate Governance framework to ensure compliance with laws, regulations, SCA Governance rules and ensure producing the annual corporate governance report on a timely basis Assist in preparing annual board calendar and provisional calendars in accordance with the Company’s Articles of Association and applicable regulations. Ensure that the scheduling of the board meetings is undertaken in alignment with the stated priorities with an aim to manage the available time in an efficient manner Articulate agendas, briefing materials and prepare presentations and dashboards as needed to provide administrative support to the Board members prior to the meetings. Maintain records to preserve an up-to-date database for any internal/external customers. Ensure maintenance of physical security as well as confidentiality and safety of critical documents. Keep abreast with any governmental/official protocols/procedures associated with receiving distinguished guests, special and VIP to ensure completion of necessary preparations and arrangements prior to their arrival. To be successful in this role, you will need the following skills and experience: University degree Proficient in Microsoft Word, PowerPoint and Excel. Fluent in English and Arabic, verbal and written communication. Having knowledge of UAE Authorities Rules and Regulations pertaining to public joint stock companies and Banks. Minimum 5 years’ experience in managing secretarial and administrative functions of public joint stock company boards. Possess basic knowledge of corporate governance concept such as managing conflicts of interest and related parties’ transactions

Emirates NBD - Al Barsha Branch

Negotiable Salary

Foodics Pay Operations Manager - UAE63369855617281111

Workable

Foodics Pay Operations Manager - UAE

Who Are We❓ We Are Foodics! a leading restaurant management ecosystem and payment tech provider. Founded in 2014 with headquarter in Riyadh and offices across 5 countries, including UAE, Egypt, Jordan and Kuwait. We are currently serving customers and partners in over 35 different countries worldwide. Our innovative products have successfully processed over 6 billion (yes, billion with a B) orders so far! making Foodics one of the most rapidly evolving SaaS companies to ever emerge from the MENA region. The Job in a Nutshell ✨ As the Foodics Pay Operations Manager you will be responsible for leading the launch and daily operations of Foodics Pay in UAE, ensuring regulatory compliance, operational excellence and strong partner and merchant engagement throughout the payment service lifecycle. What You Will Do ❓ Lead the go-to-market (GTM) execution of Foodics Pay from pre-launch to full rollout. Coordinate with internal teams (Product, Legal, Compliance, Sales, Ops) and external stakeholders (central banks, partners) for a successful and compliant launch. Manage daily Pay operations including merchant onboarding, activation, transaction monitoring, issue resolution, and partner management. Collaborate with acquiring banks, payment partners, and hardware vendors for seamless end-to-end service delivery. Monitor KPIs and operational SLAs to ensure high performance and customer satisfaction. Act as the escalation point for payment-related issues and ensure timely resolution. Stay up to date with local payment regulations and ensure full legal and licensing compliance. Oversee terminal installation and replacements while minimizing disruption for merchants. Develop and implement on-site merchant training programs to enhance usage of Foodics Pay. Create and continuously improve standard operating procedures (SOPs) to drive operational excellence. Manage financial operations by addressing unsettled payments, failed transactions, BNPL invoices, and settlement issues. Maintain strong relationships with banking partners and internal teams to streamline financial workflows. Drive activation and retention efforts through onboarding calls, health checks, and outreach to underutilized terminals. Support reactivation strategies for churned merchants using data-driven approaches. Collaborate with Product, Sales, and Marketing teams to enhance offerings based on market feedback and operational needs. Track and report performance metrics to continuously optimize processes and team output. What Are We Looking For ❓ Bachelor’s or Master’s degree in Business Administration, Operations Management, or a related field. 5+ years of experience in operations, product rollout, or partnership management in fintech, payments, or banking. Hands-on expertise with payment terminals, merchant acquiring, and transaction processing. Experience working with acquirers, PSPs, or banking/payment infrastructure providers. Strong understanding of local payment regulations in the UAE. Proven project management and execution skills with a bias for action. Comfortable operating in a fast-paced, cross-functional environment. Demonstrated ability to improve SOPs, SLAs, and operational workflows for enhanced efficiency. Excellent problem-solving abilities and stakeholder communication. Fluent in English and Arabic. Proficiency in CRM and operations management tools. Who Will Excel ❓ Candidates with prior experience in fintech, SaaS, or payment solutions industries. Professionals who have successfully implemented operational improvements and enhanced service-level agreements. Leaders experienced in collaborating with diverse stakeholders, including banking partners and cross-functional teams. Individuals with certifications in operations management or financial processes. Professionals who thrive in dynamic, high-paced environments and excel in proactive problem-solving. Those who are passionate about delivering exceptional customer experiences and scaling operational capabilities. What We Offer You❗ We believe you will love working at Foodics! We offer highly competitive compensation packages, including bonuses and the potential for shares. We prioritize personal development and offer regular training and an annual learning stipend to tackle new challenges and grow your career in a hyper-growth environment. Join a talented team of over 30 nationalities working in 14 countries, and gain valuable experience in an exciting industry. We offer autonomy, mentoring, and challenging goals that create incredible opportunities for both you and the company.

Dubai - United Arab Emirates

Negotiable Salary

Branch Manager - UAE Branch63360030882306112

Workable

Branch Manager - UAE Branch

The Branch Manager is responsible for leading and managing the overall performance of the branch, including sales, operations, customer service, quality assurance, and team development. This role ensures all KPI's are achieved while maintaining branch efficiency, compliance, and alignment with the company's strategic objectives. Sales performance is tracked separately by program (Caribbean and European), and team success directly influences incentive eligibility. Responsibilities 1. Sales Performance o Lead the branch’s sales team to meet and exceed monthly and annual sales targets. Monitor individual and team performance; implement corrective action plans when needed. Track Caribbean and European program performance independently to ensure accurate incentive distribution and program-specific strategies. 2. Financial Oversight Ensure timely follow-up on FFP payments, invoices, and receipts. Collaborate with the finance department to maintain financial accuracy and accountability. Minimize financial discrepancies and promote cost efficiency within the branch. 3. Human Resource Management Recruit, train, and mentor staff to build a competent and motivated team. Monitor team productivity and branch health through regular performance reviews. Foster a positive work environment focused on collaboration, accountability, and results. 4. Quality Assurance Ensure timely and professional lead response, full document submission, and proper CRM usage. Oversee office readiness and daily operational effectiveness. Ensure data integrity and high-quality client engagement throughout the sales process 5. Customer Relations Resolve client complaints efficiently while maintaining brand reputation. Uphold customer satisfaction by ensuring a smooth, transparent, and supportive experience. Prevent legal escalations and reinforce trust with clients. 6. Marketing Support Collaborate with the marketing team to implement local campaigns and initiatives. Provide feedback on market trends and customer insights to guide marketing strategy. Promote brand visibility and client engagement in your region. Requirements A Bachelor’s degree in Business Administration, Management, or a related field. At least 8 years of experience in investment, Real State, Hospitality. Proven leadership skills with a strong focus on team development and sales performance. Excellent verbal and written communication skills in both Arabic and English. Strong analytical, reporting and problem-solving abilities. Knowledge of financial management and customer service principles.

Dubai - United Arab Emirates

Negotiable Salary