Browse
···
Log in / Register

Senior Desktop Engineer

Negotiable Salary

GSSTech Group

Dubai - United Arab Emirates

Favourites
Share

Description

Duration: 1st May 2025 to Dec 2025 (8 Months) Experience: 2-3 years of experience (Banking experience preferred) We are seeking a skilled Desktop Support Engineer with minimum 2-3 years of experience to join our team. The primary responsibility will be to manage and execute the upgrade of our endpoints to Windows 11 and Laptop Tech Refresh. This role involves providing technical support, troubleshooting issues, and ensuring a smooth transition for all users. Key Responsibilities: Upgrade Management: Plan, manage, and execute the upgrade of desktop systems to Windows 11. Technical Support: Provide technical assistance to users experiencing issues with the upgrade process. Troubleshooting: Diagnose and resolve hardware and software issues related to the Windows 11 upgrade. Installation: Install and configure Windows 11 on new and existing systems. Documentation: Maintain detailed records of upgrade processes, issues encountered, and solutions implemented. Collaboration: Work closely with other team members to ensure seamless upgrades and minimal disruption to business.   Requirements: Proven experience as a Desktop Support Engineer Hands-on experience with Windows operating systems, particularly Windows 11. Strong troubleshooting skills and the ability to diagnose and resolve technical issues. Excellent communication skills and the ability to provide clear instructions to users. Familiarity with remote troubleshooting techniques. Knowledge of security best-practices. Ability to work independently and as part of a team.    Preferred Skills: Experience with software deployment tools. Knowledge of scripting languages for automation. Certification such as M365 Certified Endpoint Administrator Associate

Source:  workable View original post

Location
Dubai - United Arab Emirates
Show map

workable

You may also like

Workable
Wifi Support Engineer Bilingual (Arab and English)
Staff4Me is seeking a skilled and dedicated Bilingual Wifi Support Engineer to join our team. As a Bilingual Wifi Support Engineer fluent in Arabic and English, you will be responsible for providing exceptional technical support and troubleshooting assistance for wifi-related issues. You will work closely with clients to ensure they receive reliable and efficient wifi solutions while supporting our diverse user base. Responsibilities Provide technical support and troubleshoot wifi network issues for clients in both Arabic and English. Ensure optimal performance and reliability of wifi networks. Configure and manage wifi access points, controllers, and related network equipment. Conduct site surveys to assess wifi coverage and identify potential issues. Analyze and resolve network connectivity and performance problems. Collaborate with network engineers and other team members to integrate wifi networks with existing infrastructure. Stay informed about the latest wifi technologies and solutions. Maintain documentation of network configurations, changes, and incidents. Provide training and technical assistance to clients and team members. Monitor and report on network performance regularly. Requirements 3-5 years of experience as a Wifi Support Engineer or in a similar role. Fluency in both Arabic and English is essential. Strong knowledge of wifi technologies, protocols, and standards. Prior experience in configuring and managing wifi access points, controllers, and related equipment. Understanding of network security principles and best practices. Proficient in conducting site surveys and performing troubleshooting in both languages. Strong analytical and problem-solving abilities. Excellent communication and interpersonal skills. Ability to work in a collaborative team environment. Relevant certifications such as CWNP, CCNA Wireless, or similar are preferred. Bachelor's degree in Computer Science, Network Engineering, or a related field.
Dubai - United Arab Emirates
Negotiable Salary
Workable
Engineer II - IT Service Delivery
Bayut & dubizzle have the unique distinction of being iconic, homegrown brands with a strong presence across the seven emirates in the UAE. Connecting millions of users across the country, we are committed to delivering the best online search experience. As part of Dubizzle Group, we are alongside some of the strongest classified brands in the market. With a collective strength of 5 brands, we have more than 123 million monthly users that trust in our dedication to providing them with the best platform for their needs. As an IT Engineer - Service Delivery, you will work closely with employees to ensure smooth operations and maintain high uptime and availability. Reporting to the IT Manager, you will collaborate with the team to resolve support requests within defined SLAs, delivering Level 2 support to users. In this role, you will: Provide L2 onsite/remote support (Windows/Mac/Linux) across all sites in the UAE. Handle tickets on the service desk and ensure their resolution within the defined SLA. Provide technical support across the company (this may be in person or over Zoom/Google Meet). Serve as the site administrator for a critical location in the UAE, acting as the primary point of contact for all first-level support and coordination. Diagnose and resolve technical issues related to Bayut and dubizzle employees. Set up and configure new laptops and desktops. Ensure security patches and upgrades are applied to endpoints. Build and maintain an inventory log of all IT assets. Ensure licensing for all software purchased is recorded and maintained. Administer, monitor, and maintain endpoints using ManageEngine ServiceDesk Plus. Manage onboarding and offboarding processes, including coordinating with HR for account revocation, asset retrieval, and related tasks. Perform periodic system health checks for endpoints and infrastructure to ensure optimal performance. Configure and maintain networks and infrastructure services across all sites. Perform basic administrative support duties, as required, to meet specific operational objectives. Requirements Degree in IT, Computer Science or relevant field. Any one of the certifications, like MCSE, MCSA, RHCE, CCNA, CEH, or OSCP is preferred. 3+ years of experience in IT support. Experience in Active Directory user provisioning and migrations. Experience providing support for Apple products (Mac, iPhone and iPad). Experience with Helpdesk ticketing systems (e.g. ZenDesk, Solarwinds, ServiceNow). Experience in ManageEngine products such as Desktop Central, Service Desk, etc. Experience deploying enterprise antivirus solutions such Sophos or SentinelOne. Experience configuring Cisco, Fortinet switches and firewalls Experience managing enterprise WiFi systems such as Aruba, Meraki, Fortinet. Should have single-handedly deployed a 200+ size network using Cisco/Juniper/Fortinet technologies. Advanced knowledge of networking concepts. Advanced knowledge of desktop and server Operating Systems. A fair understanding of Linux and Mac operating systems Advanced knowledge of networking concepts. Advanced knowledge of desktop and server Operating Systems. A fair understanding of Linux and Mac operating systems Troubleshooting skills in Windows/Mac/Linux(Ubuntu). Demonstrated skills in configuring/managing any enterprise-level routers/firewalls like Cisco. Fortinet. PBX/VOIP configuration and troubleshooting skills. Cisco Meraki administration skills. Office 365 provisioning and administration skills. Administer and maintain Wireless access points, VPN and company-issued mobile devices. Friendly attitude, with the ability to interact with several different personalities and levels of management. Strong written and verbal communication, organisational, and problem-solving skills. Excellent communication and interpersonal skills. Benefits A fast paced, high performing team. Multicultural environment with over 60 different nationalities Competitive Tax-free Salary Comprehensive Health Insurance Annual Air Ticket Allowance Employee discounts at multiple vendors across the emirates Rewards & Recognitions Learning & Development Bayut & dubizzle is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. #UAEBayut
Dubai - United Arab Emirates
Negotiable Salary
Dubizzle
WALK-IN INTERVIEW
>>>>>>>>>> WALK-IN INTERVIEW <<<<<<<<<< DATE: Friday, 12th September 2025, TIME: 10 am to 1 pm LOCATION: Near Chhappan Bhog Restaurant, Next to Park Regis Hotel, Karama, Dubai. Mob. No.:- 0521094626 Tel.:- 04-3706666 Ext:- 145,146 *************************************************** *************************************************** Designation - IT Executive (Male Only) Salary - Up to 3,500 AED Vacancies - 02 Age Limit: Below 35 Years *************************************************** Job Details - Familiarity with ERP, Server and POS systems. - Desired experience with firewalls, Internet VPNs remote implementation, troubleshooting, and problem resolution. - Configuration and troubleshooting of Office 365 and Google Workspace. - Ability to configure, camera, biometric devices and software. - Hands-on experience with SQL Server. - Competence in domain configuration and maintenance. - Knowledge of Active Directory and Group Policies. - Website maintenance and development skills. - Good knowledge of hardware and software troubleshooting. - Experience in Windows Server setup, configuration, and troubleshooting. - Proficiency in setting up and configuring Virtual Machines (Hyper V). *************************************************** Terms & Conditions:- IT Executive 1) Bachelor's degree in IT, Computer Science or equivalent 2) Duty Time:- 10 hours per day 3) Weekly Off:- Sunday 4) Contract Period:- 2 Years *************************************************** Designation - Hygiene Officer Salary - Up to 5,000 AED Vacancies - 02 Age Limit: Below 35 Years *************************************************** Terms & Conditions:- Hygiene Officer 1) Bachelor's degree in Food Science, Microbiology, Public Health or equivalent 2) Duty Time:- 10 hours per day 3) Weekly Off:- Sunday 4) Contract Period:- 2 Years ---------------------------------------------------- Contact. No :- HR - 0521094626 Tel:- 04-3706666 Email CV - hr(AT)aladilgroup(DOT)com
41 Kuwait St - Al Karama - Dubai - United Arab Emirates
AED 3,500-5,000/month
Cookie
Cookie Settings
Our Apps
Download
Download on the
APP Store
Download
Get it on
Google Play
© 2025 Servanan International Pte. Ltd.