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Company: P Forty Eight Tailoring LLC Location: Ajman - Jurf Industrial 1 Position Overview We are seeking a motivated and professional Customer Service Representative (Arabic Speaker) to join our team. The candidate will handle customer communication across our Instagram pages, WhatsApp messages, and other channels. The ideal candidate must have a background in clothing, textiles, fabrics, printing, and embroidery, ensuring customer inquiries are answered promptly and accurately. Key Responsibilities Respond to all Instagram pages and WhatsApp messages in a professional and timely manner. Provide detailed information to customers regarding fabrics, textiles, embroidery, and printing options. Manage and secure customer inquiries, ensuring proper follow-up until closing the deal. Schedule and confirm appointments with customers. Prepare and update job orders for the production team. Assist in creating basic mockups for customer designs. Maintain customer communication records in Excel and Word. Ensure high-quality service and customer satisfaction at all times. Qualifications & Skills Fluent in Arabic (speaking and writing) – English is a plus. Experience in customer service (preferably in clothing, tailoring, or textile industry). Strong knowledge of fabrics, printing techniques, and embroidery. Proficient in Microsoft Excel and Word. Ability to create or assist with mockups/job orders. Excellent communication and organizational skills. Customer-oriented with a professional and positive attitude. Preferred Experience in the fashion, tailoring, or textile sector. Knowledge of digital customer communication tools (Instagram, WhatsApp Business). Basic design skills for preparing simple mockups.

We are hiring Customer Service Representatives / Call Center Agents in Dubai with employment visa and benefits. Handle customer calls, emails, and chats professionally. Provide accurate information about products, services, and policies. Record customer details and maintain database accuracy. Resolve issues and escalate complaints when needed. Meet daily/weekly call handling and service targets. Maintain a friendly, helpful, and professional manner at all times. Desired Candidate Profile High school / diploma / bachelor’s degree in any field. 0–2 years of call center or customer service experience (freshers welcome). Good communication skills in English (Arabic/Hindi/Urdu advantage). Basic computer knowledge (MS Office, CRM software). Positive attitude and ability to work in shifts.

We are looking for a customer service representative for our car rental company. The successful candidate will be able to accept ownership for taking bookings, effectively solving customer issues, complaints, and inquiries; keeping customer satisfaction at the core of every decision and behavior. Responsibilities: - Manage inbound and outbound calls in a timely manner. - Identify customers' needs, clarify information, research every issue, and provide solutions and/or alternatives. - Seize opportunities to upsell products when they arise. - Build sustainable relationships and engage customers by taking the extra mile. - Keep records of all conversations. Requirements: - Minimum 2 years of experience in a customer support role. - Track record of over-achieving targets. - Knowledge about cars and vehicle brands. - Strong phone and verbal communication skills along with active listening. - Familiarity with CRM systems and practices. - Customer focus and adaptability to different personality types. - Ability to multi-task, set priorities, and manage time effectively.

Job Summary: GluCare Integrated Diabetes Center is seeking a dedicated and customer-focused Customer Service Excellence Representative - UAE National only passionate about delivering excellent patient care and thriving in a dynamic healthcare setting, to join our team. The ideal candidate will serve as the first point of contact for patients, providing exceptional service through phone, email, and other communication channels. This role requires strong interpersonal skills, a patient-centered approach, and the ability to handle inquiries efficiently in a fast-paced healthcare environment. Key Responsibilities: Patient Communication: Respond promptly and professionally to patient inquiries via phone, email, and other channels. Provide accurate information about clinic services, appointments, and care protocols. Appointment Coordination: Schedule, reschedule, and confirm patient appointments in coordination with clinic operations. Proactively manage cancellations and follow-ups to optimize clinic schedules. Problem Resolution: Address and resolve patient concerns or escalate complex issues to the appropriate department. Ensure all interactions are logged and tracked in the clinic's CRM system for follow-up and reporting. Patient Experience: Uphold the highest standards of customer service, ensuring a seamless and positive experience for all patients. Solicit feedback from patients to identify areas for service improvement. Administrative Support: Maintain up-to-date records in the patient management system. Assist in generating and distributing patient-related communications, including reminders and follow-up notices. Requirements Key Competencies: UAE National with a Family Book - A MUST Exceptional communication and interpersonal skills. Ability to empathize with patients and resolve issues effectively. Strong organizational and time management abilities. Proficiency in CRM systems and basic IT skills. Fluent in English Qualifications: Bachelor’s degree Prior experience in customer service, preferably in a healthcare or call center environment Knowledge of healthcare processes and patient care is an advantage

Job Description Address Hotels + Resorts is the first brand launched by Emaar Hospitality Group with properties situated in some of the most sought-after locations. Address brings a fresh identity to the global hospitality and service sector by setting new benchmarks with its gracious hospitality and exceptional service. Recognized for its fusion of contemporary style with a touch of classic elegance, Address Hotels + Resorts enriches the lives of its guests with intuitive experiences. Staying true to its tagline ‘Where Life Happens’, Address offers its guests opportunities to celebrate life and its most cherished moments. It’s the ultimate Address. ABOUT THE FUNCTION This function is to ensure exceptional Guest Experience in a highly empowered environment. Represent our brand, throughout the Guest journey, to deliver a flawless stay experience. Ensure that each guest becomes a happy fan of our Rooms and other facilities, by delighting them from Check in until Check out. WHAT YOU WILL NEED TO SUCCEED Genuine service personality, with high EQ. Minimum 4 years’ experience in Hospitality industry. Minimum 2 years’ experience in a Supervisory role / similar experience in a 5 star hospitality industry. Minimum of a high school diploma is required/ College degree in Hotel Management or a related field is preferred. A minimum of 1 – 3 year experience in a similar position in a 5-star hospitality company. PERFORMANCE DRIVEN CULTURE; WHAT WILL YOU BE MEASURED AGAINST Conduct all operational tasks in Front Office while living up to service standards and procedures. Go the extra (s)mile where you can. Prevent complaints and ensure adequate service recovery where needed. Pro-actively communicate with fellow Ambassadors, always with the Guest’s interests at heart. COMPETENCIES Put Customer First Drive for Results Learning Resilience Adaptability WHAT WE BELIEVE IN At Emaar, our DNA lays the foundation for everything we do. It forms the base of how we serve our customers, how we speak with one another, and the way we move forward in every decision we make. In short, it is the essence of who we are and how we communicate. Customer Focus Customers are our number one priority. We take pride in delivering on our promises and above all we value the trust they place in us to deliver flawless products, services and experiences. Ownership Mindset No detail is too small, no challenge is too big and no ambition is too great. We drive efficiency and effectiveness into every corner of our business, so we are fit for the future and to compete. Fast Paced Speed is everything in business. We evolve and adapt quickly and have the willpower, skills, knowledge and passion needed to deliver extraordinary speed for our customers. Talent and Tenacity Our people are heroes, superhumans and warriors. We are a team of great pooled talent that dream big and act quickly, with high energy and positivity. Adaptability We keep up with the times, disrupting and challenging the status quo. We challenge conventional wisdom and ourselves, we expect the unexpected, and we develop products and services that reflect the future. Application Link: https://emhm.fa.em2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1001/job/705248?keyword=customer+service&lastSelectedFacet=LOCATIONS&location=United+Arab+Emirates&locationId=300000000346209&locationLevel=country&mode=location&selectedLocationsFacet=300000000346209&sortBy=POSTING_DATES_DESC

Roles & Responsibilities 1. Customer Interaction & Support Attend to walk-in customers at the service center with professionalism and courtesy. Manage incoming inquiries via phone, email, and the service counter. Clearly explain warranty status, repair scope, and the repair process. Provide timely updates on repair status based on system records and technician input. 2. Repair Job Logging Receive and log faulty devices into the repair system. Verify devices and tag them before handover to the repair team. Ensure all job entries are accurate and complete. 3. Outbound Calls & Follow-ups Contact customers to communicate cost estimates for out-of-warranty (OOW) jobs. Explain the problem, confirm customer approval, and document instructions. Follow up on pending approvals and escalate unresponsive cases if necessary. Confirm payment before releasing completed jobs. 4. Payment & Approval Handling Verify and document customer payments for OOW repairs. Maintain a clear and auditable trail for all approvals and transactions. Ensure no job proceeds without confirmed approval. 5. Coordination with Repair Team Track job progress and ensure timely system updates by the technical team. Inform customers about job completion or additional service needs. 6. Dispatch and Job Closure Update final status and dispatch method in the system once repair is complete. Coordinate pickup or delivery preferences with customers. Close jobs only after verifying all details are recorded properly. Desired Candidate Profile · Bachelor's degree in Business Administration, Communication, or similar (preferred). · 2+ years of experience in customer service. · Working knowledge of repair systems and basic invoicing/payment coordination. Skills & Competencies · Excellent communication and interpersonal skills. · Ability to explain technical issues in clear, simple language. · Proactive in making follow-up calls and ensuring customer satisfaction. · Detail-oriented and organized in handling service records. Language Requirement · Must be a bilingual native Arabic speaker with strong command of English (spoken and written).