Customer Service Representative (English/Arabic)

Roles & Responsibilities Client – Emaar Properties (Dubai) Location – Dubai Downton Salary - 5000 AED with Single Benefits Job Description: • Put customer needs first, be energetic and provide first call resolution (FCR) to all the customers. • Be a first point of contact to handle and resolve customer enquiries with accurate information. • Evaluate problems of the customers and provide logical lasting solutions. • Identify and escalate issues appropriately and ensure a timely response. • Ensure best in class customer satisfaction (CSAT) • Support customer on multiple channels (Voice, Email, Chat) and verifying information as per process. • Educate customers on procedures, and processes to ensure the interaction is valuable to the customer. • Ensure escalations are followed up within specified timeline. • Minimum Diploma Degree /bachelor’s degree • Minimum 1 years of Contact Centre experience in a Soft Skill driven environment • Good English language skills required. (Arabic language skills preferred) • Excellent communication skills both written (Email/Chat) and verbal (Voice) • Good problem-solving skills • Strong interpersonal and organizational skill • Good computer skills in all MS Office packages • Comfortable to work within an agile team

About Us We are a growing, customer-focused company dedicated to providing exceptional service and support. To strengthen our team, we are seeking motivated and professional Call Center Representatives who will play a key role in ensuring customer satisfaction. Responsibilities Handle inbound and outbound customer calls in a professional and courteous manner Provide accurate information, resolve issues, and answer inquiries effectively Record and update customer interactions in the system Collaborate with other departments to ensure smooth resolution of customer requests Meet performance targets such as call handling time, quality, and customer satisfaction Requirements Fluency in Turkish (mandatory) Previous experience in a call center or customer service role is an advantage Excellent communication skills in English (both written and verbal) Strong problem-solving skills and ability to stay calm under pressure Proficiency in using computer systems and CRM tools Flexibility to work in shifts, including evenings and weekends if required What We Offer Competitive salary and performance-based bonuses Comprehensive training and ongoing support A dynamic and friendly work environment Opportunities for professional growth and career advancement

Apt Resources is seeking a professional and friendly Door Lady to join their client's team at a luxurious Hotel. As a Door Lady, you will be responsible for warmly welcoming guests, providing assistance with luggage, opening doors, and ensuring a smooth and pleasant arrival and departure experience. Your role will also involve assisting with guest inquiries and coordinating with other hotel staff to meet guest needs. The ideal candidate will have a friendly and welcoming demeanor, possess excellent communication skills, and be able to provide exceptional customer service. Requirements Prior experience as a Door Lady or in a similar role Strong customer service skills Ability to lift and carry heavy luggage Friendly and welcoming personality Excellent communication and interpersonal skills Professional appearance and demeanor Benefits AED 2000 basic salary plus a service charge of AED 500 plus 500 allowance and all other benefits as per UAE labour laws.

Job Description: We are hiring Customer Service / Call Centre Representatives on a 2-month contract. The ideal candidate should be a native Arabic speaker with strong communication skills and customer service experience. Key Responsibilities: Handle customer inquiries through phone, email, and chat in Arabic and English. Provide accurate product and order information to customers. Resolve complaints efficiently while ensuring customer satisfaction. Coordinate with internal teams to ensure timely order processing and issue resolution. Maintain professionalism and adhere to company policies during all customer interactions. Desired Candidate Profile Native Arabic speaker (mandatory). Own visa with at least 7 months validity (mandatory). Previous customer service or call center experience preferred. Excellent communication and problem-solving skills. Flexible to work in rotational shifts, 6 days a week.

Job description: A European managed Cleaning and Technical Services company in Dubai is looking to hire enthusiastic and sales driven customer service representative with at least 1-2 years’ experience in the UAE, preferably in the Maid service or Cleaning and/or Facility Management business, to drive sales. Requirements: Call center experience Effective communication and negotiation/sales skills Exceptional customer service skills Proficient in English speaking and writing. Proficient in microsoft excel, word. We offer competitive salaries plus incentives All other benefits as per the UAE law. Job Type: Full-time Pay: AED2,500.00 - AED3,500.00 per month + Incentives

Patrique Mercier Recruitment is excited to present an incredible opportunity for Dutch Speaking professionals looking to work in Bangkok, Thailand! This role offers a fully paid relocation package, allowing you to embark on a new adventure while joining a prestigious company. As a Dutch Speaking Consultant, you will engage with clients, provide exceptional service, and contribute to the success of a renowned luxury brand. If you are enthusiastic about delivering high-quality customer experiences and are ready for a change of scenery, we encourage you to apply! Responsibilities Provide outstanding customer service in Dutch to clients of a prestigious luxury brand. Effectively communicate brand stories and product information to enhance customer engagement. Manage client inquiries, process orders, and deliver comprehensive after-sales support. Handle customer complaints and concerns professionally and efficiently. Work collaboratively with the sales team to build strong customer relationships and promote brand loyalty. Stay updated on luxury market trends and new product offerings to provide valuable insights to customers. Requirements Fluency in Dutch and English; knowledge of additional languages is a plus. A valid EU passport. Experience in luxury retail or customer service is a significant advantage. Excellent communication and interpersonal skills focused on customer satisfaction. Able to thrive in a fast-paced, dynamic environment. Genuine enthusiasm for luxury brands and a solid understanding of the luxury retail landscape. Willingness to relocate and work flexible hours to meet business requirements. Benefits Private Health Insurance Training & Development Performance Bonus 2 Extra Salaries Per Year Fully Paid Training Great Salary Fully Paid Relocation Package ( flight, transfer and hotel )