Cashier

Job Summary The cashier is responsible for managing all payment transactions related to vehicle servicing, parts sales, and showroom purchases in a professional and efficient manner. The cashier ensures accurate billing, customer satisfaction, and strict compliance with financial procedures. Area of Responsibility - Brief Description of Activities Customer Payment Processing Receive and process payments for vehicle servicing, parts, accessories, and sales. Accept cash, credit/debit cards, and other approved modes of payment. Issue invoices, receipts, and change accurately to customers. Billing & Invoice Verification Coordinate with service advisors and parts sales staff to confirm job orders and part prices before billing. Ensure all service orders and parts sales are billed correctly. Apply discounts, warranties, or promotional offers as per policy. Cash Handling & Reconciliation Maintain and reconcile daily cash float. Balance cash drawer at the start and end of each shift. Prepare daily transaction reports and submit deposits to the accounts department. Customer Service Provide courteous and efficient service at the payment counter. Address basic inquiries related to bills, payments, and refunds. Escalate any disputes or discrepancies to the appropriate team. Coordination & Compliance Coordinate with accounts, service, and parts departments for billing clarifications. Ensure all transactions comply with internal control policies. Support the audit process by providing necessary transaction records. Customer Payment Processing Issue gate pass for work completed and vehicle invoiced, or vehicle approved to release by service manager. Cash Handling & Reconciliation Custodian for petty cash, ensure cash desk cleared daily. Coordination & Compliance Request for invoice cancellation with proper justification if requested, follow up accounts receivable to ensure payment is done on time. Job Requirements To be a successful cashier, you should have strong attention to detail, excellent customer service skills, and the ability to manage billing and payment processes accurately in a fast-paced environment. Qualifications & Certifications & Experience (Mandatory & Preferred) High school diploma or a certificate in accounting, business, or a related field (preferred). 1u20133 years of experience as a cashier, preferably within the automotive industry. Familiarity with vehicle service and parts billing processes is an added advantage. Skills & Competencies (Technical, Behavioral, and Soft) Technical Skills Proficiency in Point of Sale (POS) systems and billing software (e.g., Dealer Management Systems). Basic accounting and cash handling skills, including daily reconciliation. Strong Microsoft Office skills (especially Excel and Word). Accurate data entry and attention to numerical detail. Effective verbal communication and customer handling. Behavioral Skills & Competencies Customer focus u2013 responds professionally and promptly to customer needs and concerns. Accountability & ownership u2013 meets deadlines and takes responsibility for accurate work. Agility & adaptability u2013 embraces changes in work processes or environments. Collaboration & influence u2013 works effectively within teams and maintains clear communication. Result orientation u2013 strives to complete tasks efficiently with high accuracy. Benefits In return, we offer you a path towards your most rewarding career and an opportunity to be part of one of the leading family groups within the UAE. Additionally, we provide a competitive benefits package for all successful candidates.

About Coin Factory  Coin Factory, headquartered in Switzerland, is a global leader in cryptocurrency and blockchain innovation, specializing in asset tokenization, decentralized finance, and gamification-as-a-service (GMaaS). Managing over $5B of digital assets, we empower startups, enterprises, and investors through tokens like MGC (Meta Games Coin), RZUSD, RealEstate, and products like CoinLoan, CoinMiner, and RankingGame. We’re seeking a Global Director of Customer Service to deliver world-class support and enhance customer experiences worldwide.  Role Overview  Reporting to Chief Product Officer, the Global Director of Customer Service will lead Coin Factory’s global customer service strategy, ensuring exceptional support for our diverse client base, including crypto enthusiasts, gamers, and institutional investors. You’ll build and manage a high-performing, multilingual service team to support our token portfolio and products, driving customer satisfaction and loyalty in a fast-paced crypto environment.  Requirements Responsibilities  Develop and execute a global customer service strategy to support users of Coin Factory’s tokens (e.g., MGC, RZUSD) and products like GMaaS and CoinLoan.  Build and lead a distributed, multilingual customer service team to provide 24/7 support via email, chat, and community platforms (e.g., Discord, Telegram).  Implement scalable support processes and tools (e.g., Zendesk, Intercom) to handle inquiries related to token transactions, gaming integrations, and DeFi services.  Collaborate with product and marketing teams to align support with user needs and brand messaging.  Analyze customer feedback and service metrics to drive continuous improvement in user experience.  Ensure compliance with global crypto regulations, including KYC/AML, in customer interactions.  Foster a customer-centric culture, training teams to handle complex blockchain and gaming-related queries.  Qualifications  7+ years of customer service leadership experience, with 2+ years in cryptocurrency, blockchain, or fintech.  Proven track record of building global support teams that achieve 90%+ customer satisfaction scores.  Expertise in customer service platforms (e.g., Zendesk, Salesforce Service Cloud) and community management tools (e.g., Discord).  Strong understanding of crypto markets, tokenomics, and blockchain gaming ecosystems (e.g., play-to-earn).  Experience managing multilingual teams in high-growth, tech-driven environments.  Exceptional leadership, communication, and problem-solving skills.  Bachelor’s degree in Business, Communications, or related field; advanced degree or relevant certifications preferred.  Benefits Why Join Us?  Competitive package (Base, bonuses, equity options).  Lead customer experience for a leading crypto and blockchain innovator.  Flexible remote work or join our dynamic team in Zug, Switzerland.  Collaborate with a global, passionate team revolutionizing finance and gaming.  Comprehensive benefits, including health coverage and professional development support.  How to Apply  Click "Apply Now" on LinkedIn and submit your resume, LinkedIn profile, and a cover letter detailing your experience in customer service leadership and passion for Coin Factory’s mission. We’re excited to meet leaders dedicated to delivering exceptional crypto support!  Coin Factory is an equal opportunity employer. We value diversity and are committed to fostering an inclusive workplace. 

We are looking for a well-spoken telesales representative to be responsible for soliciting sales and donations over the telephone. The telesales representative's responsibilities include contacting potential customers, reading from a prescribed script, focusing on customer needs to close sales, and documenting customer information, purchases, and reactions. A remarkable telecaller will suggest ways in which clients' feedback can be utilized to improve our services. •Initiating sales with potential customers over the phone. •Asking questions to engage customers and keep the conversation going. •Listening to the customers' needs to generate repeat sales. •Gathering and documenting customer information, payment methods, purchases, and reactions to products. •Keeping up to date on all products and informing customers of new products. •Answering customers' questions on the products. •Meeting sales quotas. Company was built to provide an improved customer experience and high-quality Centers services It’s more than just business, It's about a relationship. With our proactive team, entrepreneurial spirit, and personal communication, we are more than just a Call Center.

The Specialty Waiter/Waitress provides exceptional service in a specialized dining environment, where the focus is on a particular cuisine, type of service, or guest experience. This role requires extensive knowledge of the menu, specialized dishes, beverages, and potentially the art of pairing wines or cocktails. A Specialty Waiter/Waitress must be well-versed in the finer details of the dining experience and be able to offer expert recommendations, handle special requests, and ensure a memorable experience for guests. Responsibilities Greet guests warmly and professionally, offering them a personalized dining experience based on the restaurant's specialty or theme (e.g., fine dining, molecular gastronomy, seafood, vegan cuisine, wine-focused menus, etc.). Engage with guests to understand their preferences and provide tailored menu recommendations, including specialty dishes, drinks, and wine or beverage pairings. Answer detailed questions about the menu, ingredients, preparation methods, dietary restrictions, and allergens with expertise. Provide a high level of service, ensuring guests feel valued and their dining experience is exceptional from start to finish. Ensure that guests are comfortable, checking on their satisfaction throughout their meal, and addressing any concerns promptly and professionally. Possess in-depth knowledge of the restaurant's specialized menu, including preparation methods, unique ingredients, and the story behind certain dishes or beverages. Be able to recommend wine, cocktail, or non-alcoholic drink pairings based on the menu items, or offer advice on specific dietary needs (e.g., gluten-free, vegan, low-sodium). Keep updated with any seasonal menu changes, new specialty dishes, or drinks, and communicate these to guests. Explain the preparation or presentation of unique dishes and beverages, sharing insights to enhance the dining experience. Take accurate orders from guests and enter them into the POS system with precision, ensuring the kitchen and bar are aware of any special requests or dietary restrictions. Serve food and beverages in a professional and efficient manner, maintaining attention to detail and ensuring the presentation aligns with the restaurant's standards. Coordinate with kitchen team to ensure that orders are prepared according to the guests' preferences and delivered in a timely manner. Monitor guest satisfaction throughout the meal, offering refills, additional menu items, or assistance as necessary. Upsell specialty items (e.g., premium wines, appetizers, desserts, or exclusive dishes) and suggest additional courses or beverages that complement the meal. Utilize knowledge of the restaurant's unique offerings to provide an upscale experience for guests, enhancing their overall enjoyment. Ensure the cleanliness and proper organization of the dining area, including resetting tables for the next guests, organizing utensils, glassware, and condiments. Provide guests with their bill at the end of the meal, explaining any charges related to specialty items or services. Handle payments accurately using cash, credit cards, or other forms of payment. Ensure the proper handling of tips in line with restaurant policies. Perform any other duties or responsibilities as assigned by management to support the effective operation of the department and the broader goals of the property. Qualifications Proven experience as a waiter/waitress, with prior experience in a specialty restaurant or similar environment. Deep knowledge of the restaurant's specialized menu, including a detailed understanding of ingredients, preparation methods, or drink pairings. Strong communication and interpersonal skills, with the ability to engage and assist guests with confidence and professionalism. Ability to memorize and explain menu items in detail, providing guests with an educational and enriching dining experience. Ability to work efficiently in a fast-paced, high-pressure environment while maintaining attention to detail. Strong customer service skills and a passion for delivering high-quality experiences.

Job Summary: GluCare Integrated Diabetes Center is seeking a dedicated and customer-focused Customer Service Excellence Representative - UAE National only passionate about delivering excellent patient care and thriving in a dynamic healthcare setting, to join our team. The ideal candidate will serve as the first point of contact for patients, providing exceptional service through phone, email, and other communication channels. This role requires strong interpersonal skills, a patient-centered approach, and the ability to handle inquiries efficiently in a fast-paced healthcare environment. Key Responsibilities: Patient Communication: Respond promptly and professionally to patient inquiries via phone, email, and other channels. Provide accurate information about clinic services, appointments, and care protocols. Appointment Coordination: Schedule, reschedule, and confirm patient appointments in coordination with clinic operations. Proactively manage cancellations and follow-ups to optimize clinic schedules. Problem Resolution: Address and resolve patient concerns or escalate complex issues to the appropriate department. Ensure all interactions are logged and tracked in the clinic's CRM system for follow-up and reporting. Patient Experience: Uphold the highest standards of customer service, ensuring a seamless and positive experience for all patients. Solicit feedback from patients to identify areas for service improvement. Administrative Support: Maintain up-to-date records in the patient management system. Assist in generating and distributing patient-related communications, including reminders and follow-up notices. Requirements Key Competencies: UAE National with a Family Book - A MUST Exceptional communication and interpersonal skills. Ability to empathize with patients and resolve issues effectively. Strong organizational and time management abilities. Proficiency in CRM systems and basic IT skills. Fluent in English Qualifications: Bachelor’s degree Prior experience in customer service, preferably in a healthcare or call center environment Knowledge of healthcare processes and patient care is an advantage

In this role, you will be responsible for making outbound calls, promoting our products and services, handling customer inquiries, and achieving monthly sales targets. We are looking for individuals with strong communication skills, proven telesales/call center experience, and the ability to build and maintain customer relationships. Key Responsibilities Make outbound calls to prospective customers to promote company products/services Explain product features, handle objections, and close sales over the phone Provide excellent customer service and follow-up support Work closely with the sales team to achieve overall company goals Requirements Indian nationality Proven experience in call center, telesales, or telemarketing (preferred in trading industry) Excellent communication and negotiation skills Target-driven, self-motivated, and able to work under pressure Positive attitude and strong work ethic Benefits Competitive salary + attractive commission structure Employment visa & medical insurance as per UAE law (Depends on the performance) Professional training and career growth opportunities Friendly and supportive work environment