SALES REPRESENTATIVE

Manage and respond to customer inquiries promptly and professionally. Handle purchase bookings and follow up on orders Coordinate with the delivery team to ensure on-time and accurate deliveries. Maintain accurate records of customer interactions and transactions. Support day-to-day operations to ensure customer satisfaction Requirements: Previous experience in customer service or a related field Strong communication and problem-solving skills Ability to multitask and work under pressure Knowledge of Odoo ERP system will be considered a strong advantage Proficiency in MS Office (Excel, Word, Outlook)

We are seeking a detail-oriented and customer-focused Cashier to join our vibrant team in Dubai. As the first point of contact for our guests, the ideal candidate will demonstrate professionalism, accuracy, and a warm approach. You’ll play a key role in ensuring smooth transactions and delivering a memorable customer experience. Key Responsibilities: • Greet customers in a friendly and professional manner • Accurately process customer orders and payments using POS system. • Issue receipts, refunds, or change to customers as required. • Ensure proper cash handling and secure cash register operations. • Assist in closing the register and preparing daily sales reports. • Coordinate with waiters and kitchen staff to ensure smooth order flow. • Handle customer inquiries, complaints, or feedback professionally and promptly. • Maintain cleanliness and organization of the cashier counter. • Ensure compliance with all company policies, procedures, and service standards Requirements: • Candidate should be in the UAE. • Min 2 years’ experience in Hospitality background. • High school diploma or equivalent. • Proficient in using point-of-sale (POS) systems, tally or micros • Handling telephone inquiries, managing reservations, and addressing order-related questions with courtesy and efficiency. • Flexibility to work shifts, weekends, and holidays. • Good communication skills in English. • Preference will be given to those available immediately.

Ontime Group is excited to announce an opening for a Telesales Representative for our Doctor OnTime service. In this role, you will play a crucial part in connecting patients with healthcare solutions by promoting our Doctor OnTime platform, which enhances patient access to healthcare providers and services. Responsibilities: Make outbound calls to engage with potential patients, introducing them to the Doctor OnTime service and its benefits. Explain the features of our platform clearly and effectively, answering any questions or concerns from prospective customers. Utilize your customer service skills to nurture leads and convert inquiries into appointments or sign-ups. Keep a detailed record of interactions and outcomes in our CRM system to track sales progress. Collaborate with marketing and operations teams to improve lead generation efforts and customer outreach strategies. Achieve and surpass monthly sales targets while maintaining a high level of customer satisfaction. Stay informed about industry developments and platform updates to effectively communicate changes to clients. Requirements Previous experience in telesales, particularly within healthcare or related sectors. Strong communication and interpersonal skills, with the ability to connect with diverse audiences. Proven track record of achieving sales goals and maintaining customer satisfaction. Comfortable explaining complex services in a simple, relatable manner. Experience working with CRM systems and standard office software. Strong organizational skills and attention to detail. Self-motivated with a passion for helping others. Fluency in English is required; additional languages are a plus. Benefits Salary + Benefits

Languages: Hindi Native, English, any Additional Indian language will get priority Key Responsibilities Respond to customer queries promptly through live chat, WhatsApp, and other messaging platforms. Provide accurate information about products, services, and policies. Troubleshoot and resolve customer issues efficiently. Maintain detailed records of conversations and customer interactions. Skills & Qualifications Ability to multitask and handle high volumes of chat interactions. Prior experience in chat support, customer service, or helpdesk roles is an advantage. Quick learner with strong problem-solving abilities.

Roles & Responsibilities 1. Customer Interaction & Support Attend to walk-in customers at the service center with professionalism and courtesy. Manage incoming inquiries via phone, email, and the service counter. Clearly explain warranty status, repair scope, and the repair process. Provide timely updates on repair status based on system records and technician input. 2. Repair Job Logging Receive and log faulty devices into the repair system. Verify devices and tag them before handover to the repair team. Ensure all job entries are accurate and complete. 3. Outbound Calls & Follow-ups Contact customers to communicate cost estimates for out-of-warranty (OOW) jobs. Explain the problem, confirm customer approval, and document instructions. Follow up on pending approvals and escalate unresponsive cases if necessary. Confirm payment before releasing completed jobs. 4. Payment & Approval Handling Verify and document customer payments for OOW repairs. Maintain a clear and auditable trail for all approvals and transactions. Ensure no job proceeds without confirmed approval. 5. Coordination with Repair Team Track job progress and ensure timely system updates by the technical team. Inform customers about job completion or additional service needs. 6. Dispatch and Job Closure Update final status and dispatch method in the system once repair is complete. Coordinate pickup or delivery preferences with customers. Close jobs only after verifying all details are recorded properly. Desired Candidate Profile · Bachelor's degree in Business Administration, Communication, or similar (preferred). · 2+ years of experience in customer service. · Working knowledge of repair systems and basic invoicing/payment coordination. Skills & Competencies · Excellent communication and interpersonal skills. · Ability to explain technical issues in clear, simple language. · Proactive in making follow-up calls and ensuring customer satisfaction. · Detail-oriented and organized in handling service records. Language Requirement · Must be a bilingual native Arabic speaker with strong command of English (spoken and written).

Bayut & dubizzle have the unique distinction of being iconic, homegrown brands with a strong presence across the seven emirates in the UAE. Connecting millions of users across the country, we are committed to delivering the best online search experience. As part of Dubizzle Group, we are alongside some of the strongest classified brands in the market. With a collective strength of 5 brands, we have more than 123 million monthly users that trust in our dedication to providing them with the best platform for their needs. As an Operations Support Executive, you will be responsible for managing customer queries and complaints and providing product support and information to the clients. You will also process contracts and legal documents, making modifications on the client packages/order and escalate complaints across a number of communication channels.  In this role, you will: Communicating with clients through various channels providing product and service information and resolving product and service problems. Resolve product or service problems by clarifying the customer complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution. Processing contracts and legal documents. Keeping record of customer interactions, transactions, comments and complaints. Ensure customer satisfaction and provide professional customer support. Requirements A minimum of secondary education Preferably Undergraduate in business At least 1-2 years of experience in a Customer Support role Knowledge of ticketing systems and Customer support practices Excellent verbal and written communication skills Strong organization skills Problem-solving and multi-tasking skills Patient Flexible Enthusiastic Empathy/Compassion Benefits A fast paced, high performing team. Multicultural environment with over 60 different nationalities Competitive Tax-free Salary Comprehensive Health insurance Annual Air Ticket Allowance Employee discounts at multiple vendors across the emirates Rewards & Recognitions Learning & Development Bayut & dubizzle is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. #UAEdubizzle