Customer Service

We’re hiring! Join our team as a Telesales Representative and put your sales skills to work. If you’re motivated, energetic, and ready to grow in a fast-paced environment, this is the role for you! Responsibilities • Call potential and existing customers to sell products or services. • Understand customer needs and recommend the best solutions. • Achieve sales targets and contribute to team goals. • Maintain accurate records of customer interactions. • Build and maintain strong customer relationships. Requirements • Excellent communication and persuasion skills. • Previous telesales or customer service experience is a plus. • Ability to handle customer objections confidently. • Fluent in English, Hindi. • A positive attitude and willingness to learn. Benefits • Competitive basic salary + commission. • Training and growth opportunities.

Responsibilities: - Handle client inquiries promptly and professionally - Convert leads into confirmed clients through clear communication and follow-up - Identify client needs and recommend suitable services or solutions - Follow up on leads and ensure timely responses to inquiries - Assess client issues and provide effective solutions based on the services offered - Maintain strong relationships with existing and new clients Qualifications: - Experience in client relations, customer service, or business development - Excellent communication and problem-solving skills - Ability to assess client needs and recommend appropriate services - Organized, proactive, and target-driven - Tech-savvy and familiar with CRM systems (preferred)

Female employees of Filipino, Ethiopian and Arab nationality are required to work in the field of customer service and reception. Applicants are required to have work experience with university degrees and good English language.

We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers. 0559524919

Job Title: Customer Care Assistant Job Description: We are looking for a friendly, professional, and customer-focused Customer Care Assistant to join our team. The ideal candidate will have excellent communication skills and a passion for delivering outstanding service to ensure a positive experience for every customer. Key Responsibilities: • Greet customers warmly and assist them with their inquiries or concerns. • Provide accurate information about products, services, and promotions. • Handle complaints or problems professionally and efficiently. • Process orders, returns, and exchanges as needed. • Maintain a clean and welcoming front desk or customer service area. • Record and report customer feedback to management for improvement. • Collaborate with other team members to ensure customer satisfaction. Requirements: • Previous experience in customer service or a similar role is preferred. • Excellent verbal and written communication skills. • Strong problem-solving abilities and attention to detail. • Ability to work well under pressure and in a team environment. • Proficiency in basic computer applications (email, POS, etc.). • Multilingual skills are a plus. Location: Banan Beach Ras Al Khaimah Salary: 2000-25000 Availability: full time

We are looking for a Call Center Representative that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints and inquiries, keeping customer satisfaction at the core of every decision and behavior. Responsibilities: • Manage large amounts of inbound and outbound calls in a timely manner • Follow communication “scripts” when handling different topics • Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives • Seize opportunities to upsell products when they arise • Build sustainable relationships and engage customers by taking the extra mile • Keep records of all conversations in our call center database in a comprehensible way • Frequently attend educational seminars to improve knowledge and performance level • Meet personal/team qualitative and quantitative targets