AED 4,000-5,999/month
Confidential
24 Circle 90 - Jumeirah Village - Jumeirah Village Circle - Dubai - United Arab Emirates
About Us We are a growing, customer-focused company dedicated to providing exceptional service and support. To strengthen our team, we are seeking motivated and professional Call Center Representatives who will play a key role in ensuring customer satisfaction. Responsibilities Handle inbound and outbound customer calls in a professional and courteous manner Provide accurate information, resolve issues, and answer inquiries effectively Record and update customer interactions in the system Collaborate with other departments to ensure smooth resolution of customer requests Meet performance targets such as call handling time, quality, and customer satisfaction Requirements Fluency in Turkish (mandatory) Previous experience in a call center or customer service role is an advantage Excellent communication skills in English (both written and verbal) Strong problem-solving skills and ability to stay calm under pressure Proficiency in using computer systems and CRM tools Flexibility to work in shifts, including evenings and weekends if required What We Offer Competitive salary and performance-based bonuses Comprehensive training and ongoing support A dynamic and friendly work environment Opportunities for professional growth and career advancement