telesales representative

About Us We are a growing, customer-focused company dedicated to providing exceptional service and support. To strengthen our team, we are seeking motivated and professional Call Center Representatives who will play a key role in ensuring customer satisfaction. Responsibilities Handle inbound and outbound customer calls in a professional and courteous manner Provide accurate information, resolve issues, and answer inquiries effectively Record and update customer interactions in the system Collaborate with other departments to ensure smooth resolution of customer requests Meet performance targets such as call handling time, quality, and customer satisfaction Requirements Fluency in Turkish (mandatory) Previous experience in a call center or customer service role is an advantage Excellent communication skills in English (both written and verbal) Strong problem-solving skills and ability to stay calm under pressure Proficiency in using computer systems and CRM tools Flexibility to work in shifts, including evenings and weekends if required What We Offer Competitive salary and performance-based bonuses Comprehensive training and ongoing support A dynamic and friendly work environment Opportunities for professional growth and career advancement

Roles & Responsibilities Client – Emaar Properties (Dubai) Location – Dubai Downton Salary - 5000 AED with Single Benefits Job Description: • Put customer needs first, be energetic and provide first call resolution (FCR) to all the customers. • Be a first point of contact to handle and resolve customer enquiries with accurate information. • Evaluate problems of the customers and provide logical lasting solutions. • Identify and escalate issues appropriately and ensure a timely response. • Ensure best in class customer satisfaction (CSAT) • Support customer on multiple channels (Voice, Email, Chat) and verifying information as per process. • Educate customers on procedures, and processes to ensure the interaction is valuable to the customer. • Ensure escalations are followed up within specified timeline. • Minimum Diploma Degree /bachelor’s degree • Minimum 1 years of Contact Centre experience in a Soft Skill driven environment • Good English language skills required. (Arabic language skills preferred) • Excellent communication skills both written (Email/Chat) and verbal (Voice) • Good problem-solving skills • Strong interpersonal and organizational skill • Good computer skills in all MS Office packages • Comfortable to work within an agile team

Patrique Mercier Recruitment is thrilled to invite applications for the position of Dutch Speaking Recruiter, with no experience required! This remote role gives you the flexibility to work from anywhere in the world while starting an exciting career in recruitment. You will be crucial in matching talented candidates with outstanding job opportunities. If you are fluent in Dutch, eager to learn, and passionate about helping others, this position is perfect for you! Responsibilities Collaborate with hiring managers to understand their specific recruitment needs and job descriptions. Source candidates using various methods, including social media and online job platforms. Review resumes and conduct initial interviews to evaluate candidate qualifications. Organize and schedule interviews between candidates and hiring teams. Keep detailed records of all candidate interactions and maintain recruitment databases. Ensure a positive candidate experience throughout the recruitment process. Requirements Fluency in Dutch and English is essential. No prior recruitment experience is necessary; full training will be provided. Strong communication and interpersonal skills; a passion for helping others is a must. Familiarity with online recruitment tools and systems is beneficial. Self-motivated and able to work independently in a remote environment. A desire to build a rewarding career in recruitment and to make a difference in candidates' lives. Benefits Private Health Insurance Training & Development Performance Bonus 2 Extra Salaries Per Year Fully Paid Training Great Salary Fully Paid Relocation Package ( flight, transfer and hotel ) And more....

Job description: A European managed Cleaning and Technical Services company in Dubai is looking to hire enthusiastic and sales driven customer service representative with at least 1-2 years’ experience in the UAE, preferably in the Maid service or Cleaning and/or Facility Management business, to drive sales. Requirements: Call center experience Effective communication and negotiation/sales skills Exceptional customer service skills Proficient in English speaking and writing. Proficient in microsoft excel, word. We offer competitive salaries plus incentives All other benefits as per the UAE law. Job Type: Full-time Pay: AED2,500.00 - AED3,500.00 per month + Incentives

Job Description: We are hiring Customer Service / Call Centre Representatives on a 2-month contract. The ideal candidate should be a native Arabic speaker with strong communication skills and customer service experience. Key Responsibilities: Handle customer inquiries through phone, email, and chat in Arabic and English. Provide accurate product and order information to customers. Resolve complaints efficiently while ensuring customer satisfaction. Coordinate with internal teams to ensure timely order processing and issue resolution. Maintain professionalism and adhere to company policies during all customer interactions. Desired Candidate Profile Native Arabic speaker (mandatory). Own visa with at least 7 months validity (mandatory). Previous customer service or call center experience preferred. Excellent communication and problem-solving skills. Flexible to work in rotational shifts, 6 days a week.

Patrique Mercier Recruitment is thrilled to announce an exciting opportunity for a German Speaking Recruiter, where no prior experience is required! This fully remote position allows you to work from anywhere around the globe. In this role, you will be pivotal in connecting talented candidates with outstanding job opportunities while building a rewarding career in recruitment. If you are fluent in German, willing to learn, and enthusiastic about helping others, we encourage you to apply! Responsibilities Collaborate with hiring managers to comprehend their recruitment needs and job specifications. Source candidates through various platforms, including job boards, social media, and networking. Review resumes and conduct preliminary interviews to assess candidate qualifications. Organize and coordinate interview schedules between candidates and hiring teams. Maintain accurate records of candidate interactions and recruitment activities. Ensure a positive candidate experience throughout the hiring process. Requirements Fluency in German and English is mandatory; knowledge of additional languages is a bonus. No prior experience in recruitment is necessary; full training will be provided. Strong communication and interpersonal skills, with a desire to support candidates. Familiarity with online recruitment tools and platforms is advantageous. Self-motivated and capable of working independently in a remote environment. A passion for starting a career in recruitment and a commitment to connecting talent with opportunities. Benefits Private Health Insurance Training & Development Performance Bonus 2 Extra Salaries Per Year Fully Paid Training Great Salary Fully Paid Relocation Package ( flight, transfer and hotel ) And more....