CUSTOMER SERVICE

Company: P Forty Eight Tailoring LLC Location: Ajman - Jurf Industrial 1 Position Overview We are seeking a motivated and professional Customer Service Representative (Arabic Speaker) to join our team. The candidate will handle customer communication across our Instagram pages, WhatsApp messages, and other channels. The ideal candidate must have a background in clothing, textiles, fabrics, printing, and embroidery, ensuring customer inquiries are answered promptly and accurately. Key Responsibilities Respond to all Instagram pages and WhatsApp messages in a professional and timely manner. Provide detailed information to customers regarding fabrics, textiles, embroidery, and printing options. Manage and secure customer inquiries, ensuring proper follow-up until closing the deal. Schedule and confirm appointments with customers. Prepare and update job orders for the production team. Assist in creating basic mockups for customer designs. Maintain customer communication records in Excel and Word. Ensure high-quality service and customer satisfaction at all times. Qualifications & Skills Fluent in Arabic (speaking and writing) – English is a plus. Experience in customer service (preferably in clothing, tailoring, or textile industry). Strong knowledge of fabrics, printing techniques, and embroidery. Proficient in Microsoft Excel and Word. Ability to create or assist with mockups/job orders. Excellent communication and organizational skills. Customer-oriented with a professional and positive attitude. Preferred Experience in the fashion, tailoring, or textile sector. Knowledge of digital customer communication tools (Instagram, WhatsApp Business). Basic design skills for preparing simple mockups.

We are looking for a customer service representative for our car rental company. The successful candidate will be able to accept ownership for taking bookings, effectively solving customer issues, complaints, and inquiries; keeping customer satisfaction at the core of every decision and behavior. Responsibilities: - Manage inbound and outbound calls in a timely manner. - Identify customers' needs, clarify information, research every issue, and provide solutions and/or alternatives. - Seize opportunities to upsell products when they arise. - Build sustainable relationships and engage customers by taking the extra mile. - Keep records of all conversations. Requirements: - Minimum 2 years of experience in a customer support role. - Track record of over-achieving targets. - Knowledge about cars and vehicle brands. - Strong phone and verbal communication skills along with active listening. - Familiarity with CRM systems and practices. - Customer focus and adaptability to different personality types. - Ability to multi-task, set priorities, and manage time effectively.

We are hiring Customer Service Representatives / Call Center Agents in Dubai with employment visa and benefits. Handle customer calls, emails, and chats professionally. Provide accurate information about products, services, and policies. Record customer details and maintain database accuracy. Resolve issues and escalate complaints when needed. Meet daily/weekly call handling and service targets. Maintain a friendly, helpful, and professional manner at all times. Desired Candidate Profile High school / diploma / bachelor’s degree in any field. 0–2 years of call center or customer service experience (freshers welcome). Good communication skills in English (Arabic/Hindi/Urdu advantage). Basic computer knowledge (MS Office, CRM software). Positive attitude and ability to work in shifts.

Patrique Mercier Recruitment is excited to present an incredible opportunity for Dutch Speaking professionals looking to work in Bangkok, Thailand! This role offers a fully paid relocation package, allowing you to embark on a new adventure while joining a prestigious company. As a Dutch Speaking Consultant, you will engage with clients, provide exceptional service, and contribute to the success of a renowned luxury brand. If you are enthusiastic about delivering high-quality customer experiences and are ready for a change of scenery, we encourage you to apply! Responsibilities Provide outstanding customer service in Dutch to clients of a prestigious luxury brand. Effectively communicate brand stories and product information to enhance customer engagement. Manage client inquiries, process orders, and deliver comprehensive after-sales support. Handle customer complaints and concerns professionally and efficiently. Work collaboratively with the sales team to build strong customer relationships and promote brand loyalty. Stay updated on luxury market trends and new product offerings to provide valuable insights to customers. Requirements Fluency in Dutch and English; knowledge of additional languages is a plus. A valid EU passport. Experience in luxury retail or customer service is a significant advantage. Excellent communication and interpersonal skills focused on customer satisfaction. Able to thrive in a fast-paced, dynamic environment. Genuine enthusiasm for luxury brands and a solid understanding of the luxury retail landscape. Willingness to relocate and work flexible hours to meet business requirements. Benefits Private Health Insurance Training & Development Performance Bonus 2 Extra Salaries Per Year Fully Paid Training Great Salary Fully Paid Relocation Package ( flight, transfer and hotel )

We are seeking motivated and enthusiastic Support Staff to join our team. This role is ideal for IT students or fresh graduates who are eager to build their careers in customer support and IT services. Responsibilities: • Interact with customers via phone, email, or chat in a professional manner. • Provide first-level support for customer inquiries. • Document and escalate unresolved issues to the technical team. • Maintain a positive and helpful attitude while representing the company. Requirements: • Strong communication skills in English (additional languages are a plus). • Basic knowledge of IT systems and troubleshooting. • Preferably holding residence status in Dubai. • Team player with a proactive attitude. What We Offer: • Training and mentorship opportunities. • Exposure to real-world IT and customer interaction experience. • Flexible working hours suitable for students. • A chance to build a career path in IT support and customer service.

Roles & Responsibilities We are hiring Customer Service Representatives / Call Center Agents in Dubai with employment visa and benefits. Handle customer calls, emails, and chats professionally. Provide accurate information about products, services, and policies. Record customer details and maintain database accuracy. Resolve issues and escalate complaints when needed. Meet daily/weekly call handling and service targets. Maintain a friendly, helpful, and professional manner at all times. Desired Candidate Profile High school / diploma / bachelor’s degree in any field. 0–2 years of call center or customer service experience (freshers welcome). Good communication skills in English (Arabic/Hindi/Urdu advantage). Basic computer knowledge (MS Office, CRM software). Positive attitude and ability to work in shifts.