Finance Agent - VAS C2C

Job Description To source business from the potential customer through Tele calling from the preferred segment for the bank in order to achieve business targets Key Responsibilities To sells retail products through Tele callings to the specified target segment and achieve or exceed monthly target. To ensures that all the necessary bank charges /terms and conditions are clearly communicated to all customers. Identify potential customers through databases and convince them about the benefits of the banks specified product; follow up leads and telephone/personnel contacts and cold calls. To source applications from the segments as per targets set for the period, complete with all necessary documents. To adhere to the administrative requirements of Check list, Daily sales reports on daily basis. To maintain effective business relationship with clients to enhance the customers service image of the bank. To ensure all the documents provided by the customers are duly checked and forwarded for further action/process as well as Account Opening for Telesales Customers. To ensure portfolio quality by exercising sound credit judgment and by complying with credit and product parameters to complete all formalities and documentation in line with SOP manuals and Shari’ah principles. To prepare regular Sales reports and obtain & provide market, customer and competitor information and feedback to management to facilitate decision making. To attend various training and learning programs to close the skill gaps and to ensure proper awareness about the products. To ensure high level of portfolio credit quality is maintained across the sales activities To Enlist new company and work to add it to Target Market List in DIB Competencies/Skills High School and above Minimum 0-1 years’ experience in Sales/Tele Sales Function preferably in reputed banks & Financial institution

Join Kinetic Investments, a dynamic start-up accelerator that empowers entrepreneurs by providing them with the capital and support they need to turn their visions into reality. We are on a mission to identify and nurture the next wave of disruptive startups, and we need a passionate Kinetic Venture Scout to help us in this exciting journey! The Role As a Kinetic Venture Scout, you will be the eyes and ears on the ground, scouting for innovative startups and promising entrepreneurs who are ready to take their ideas to the next level. Your role is essential in shaping our portfolio and ensuring that we invest in the most exciting ventures that align with our mission. This is not a full-time position, but rather a part-time commitment, with compensation tied to successful referrals of startups that we invest in. If you are connected to the world of AI or tech founders, reach out and join us! What You’ll Do Identify and refer B2C startups leveraging AI for practical applications for a seed-stage investment by Kinetic. Requirements Well-Connected: You have strong networks among founders and startups in tech / AI space. AI Enthusiast: You’re passionate about AI-focused B2C startups solving practical, real-world problems, that change people's lives. Proactive: You seek out or come across high-potential opportunities with a founder’s mindset. Benefits Why Join Us Global Network: Be part of a global ecosystem of scouts and investors. Profit Rewards: Earn a profit share for startups you source that receive Kinetic funding. Growth Opportunities: Build your venture scout portfolio and track record in VC.

Job Purpose To conduct Operational risk assessment of the Bank’s departments in line with the Risk Management Framework. Review the bank’s new product programs, policies, procedures, cycles re-engineering, and any amendments thereof to ensure efficiency and effectiveness of processes and controls. Key Responsibilities Perform periodic Risk Assessment of all departments of the Bank in line with the Board approved Risk Management Framework Develop and implement the Risk Assessments quality review plan of all departments of the Bank Review drafted; new product programs, policies, procedures, proposed memos. Highlight gaps in controls & inefficiency in process flows. Represent Risk Management in the committees formed for launching new products, process cycle re-engineering, new policies and procedures development, and any subsequent amendments thereof. Share proposals and concerns as well as suggestions to mitigate the identified risks. Liaise with Stakeholders to discuss inherent risks in the process, areas of concerns, assess overall residual risks of unresolved concerns and recommend enhancements. Review final documents stated above, highlight unresolved concerns, discuss with stakeholders and assess overall residual risks of unresolved concerns. Follow up with the concerned departments for the revision of the policies & procedures in order to present changes for stakeholders’ review and document changes through the Policies and Procedures department Ensure adherence of all documentation and activities as per the Bank’s SOPs, SLAs and regulatory & audit requirements Competencies/Skills Minimum Bachelor’s degree in Economics / Accounting / Risk Management / Business Administration, Marketing, Banking, and similar subjects. Certifications in Risk Management, Process / System Audit, Marketing is preferred At least 4-6 years of banking experience with relevant knowledge of Banking Operations & Products. Former experience in Risk Management / Process Audit / Products development is preferred

Job Purpose To ensure collection activities are implemented on the assigned portfolio such that it results in the maximization of recoveries, reduction of delinquency rate and NPL Key responsibilities Achieve assigned target with regards to collections by ensuring timely follow up on overdue as per the Collections policy and to ensure that NPL portfolio is minimized. Ensure legal action on the assigned portfolio whenever it is necessary and in line with collections policy. Ensure that daily and monthly number of calls are met for the assigned portfolio. Ensure representation of necessary instruments such and DDAs, SIOs and Cheques etc. in order to recover the overdue for the assigned portfolio. Send dunning / warning legally approved letters, emails and SMS to delinquent customers as per the collection policy for the assigned portfolio. Ensure that the team coordinates with all branches/other departments to obtain and update customer’s telephone numbers and addresses in order to the call the delinquent customers. Ensure proper documentation of assigned portfolio related activities and updates into Collection System. Identification of Skip status and report the same to the supervisor. Negotiate/finalize restructuring/settlement agreements for assigned portfolio to with a view to minimize banks losses. Be alert to early warning signals and report them to direct Supervisor immediately for further action. Ensure strict compliance with DIB policies and procedures and CB UAE regulations. Competencies/Skills University Degree or equivalent At least 1-2 years Experience in similar field

About Emirates NBD: Emirates NBD is a market leader across the MENAT (Middle East, North Africa and Türkiye) region with a presence in 13 countries, serving over 20 million customers. The Emirates NBD Group has a total of 853 branches and 4,213 ATMs / SDMs. Emirates NBD is the leading financial services brand in the UAE with a Brand value of USD 3.89 billion. At the bank, we serve our customers and help them realise their financial objectives through a range of banking products and services including retail banking, corporate & institutional banking, Islamic banking, investment banking, private banking, asset management, global markets and treasury, and brokerage operations. We are a key participant in the global digital banking industry, with 97% of all financial transactions and requests conducted outside of our branches. Board Secretary Assistant Manager shall assist in managing the provision of comprehensive administrative and secretarial support including planning meetings, distributing meeting materials, building agendas, preparing power point presentations and reports, and ensuring the organization remains in compliance with Central Bank regulations and federal laws. On a day-to-day basis you will be responsible for: Prepare presentations and reports, consolidating the information received from different stakeholders and members of senior leadership. Ensure to follow Corporate Governance framework to ensure compliance with laws, regulations, SCA Governance rules and ensure producing the annual corporate governance report on a timely basis Assist in preparing annual board calendar and provisional calendars in accordance with the Company’s Articles of Association and applicable regulations. Ensure that the scheduling of the board meetings is undertaken in alignment with the stated priorities with an aim to manage the available time in an efficient manner Articulate agendas, briefing materials and prepare presentations and dashboards as needed to provide administrative support to the Board members prior to the meetings. Maintain records to preserve an up-to-date database for any internal/external customers. Ensure maintenance of physical security as well as confidentiality and safety of critical documents. Keep abreast with any governmental/official protocols/procedures associated with receiving distinguished guests, special and VIP to ensure completion of necessary preparations and arrangements prior to their arrival. To be successful in this role, you will need the following skills and experience: University degree Proficient in Microsoft Word, PowerPoint and Excel. Fluent in English and Arabic, verbal and written communication. Having knowledge of UAE Authorities Rules and Regulations pertaining to public joint stock companies and Banks. Minimum 5 years’ experience in managing secretarial and administrative functions of public joint stock company boards. Possess basic knowledge of corporate governance concept such as managing conflicts of interest and related parties’ transactions

Job Description About ENBD Emirates NBD is a market leader across the MENAT (Middle East, North Africa and Türkiye) region with a presence in 13 countries, serving over 20 million customers. The Emirates NBD Group has a total of 853 branches and 4,213 ATMs / SDMs. Emirates NBD is the leading financial services brand in the UAE with a Brand value of USD 3.89 billion. At the bank, we serve our customers and help them realise their financial objectives through a range of banking products and services including retail banking, corporate & institutional banking, Islamic banking, investment banking, private banking, asset management, global markets and treasury, and brokerage operations. We are a key participant in the global digital banking industry, with 97% of all financial transactions and requests conducted outside of our branches. We also operate Liv, the lifestyle digital bank by Emirates NBD. With close to half a million users, it continues to be the fastest-growing digital bank in the region. Job Overview As a Product Manager at Emirates NBD, your you will play a key role in supporting a diverse range of investment product lines, including Structured Products, Mutual Funds, and Private Assets. In addition to working with product heads to ensure offerings meet governance and regulatory standards, you will collaborate closely with the Execution Team to review and enhance workflows, implement best practices, and drive operational excellence. The role requires strong project management skills to lead cross-functional initiatives, deliver process improvements, and ensure seamless execution across the investment product lifecycle. Key Responsibilities Collaborate with product heads for Structured Products, Mutual Funds, and Private Assets to support product governance, operational readiness, and business expansion initiatives. Ensure all offerings comply with internal governance frameworks and regulatory requirements across the UAE and other jurisdictions. Assist in preparing, reviewing, and maintaining client documentation, product governance frameworks, policies, and procedure manuals. Prepare and submit materials for governance committees and senior management approvals. Work with the Execution Team to map, review, and enhance transaction workflows, ensuring efficiency, accuracy, and alignment with best practices. Manage and coordinate cross-functional projects from initiation to delivery, ensuring timelines, resources, and deliverables are met. Contribute to the design and implementation of digital solutions to enhance product onboarding, transaction execution, and client delivery. Coordinate with IT and transformation teams on process automation and system enhancement projects. Support user testing, process validation, and the creation of training materials. Skills and Experience 2–4 years’ experience in investment products, structured products, legal, or financial services. Experience in wealth management, investment banking, or asset management, with exposure to investment product governance and operational processes. Understanding of investment products, preferably including Structured Products, Mutual Funds, and Private Assets. Familiarity with execution and operations workflows, with the ability to design and implement process enhancements. Strong project management skills, including planning, stakeholder coordination, and delivery of cross-functional initiatives. Excellent communication skills with the ability to work across diverse teams. Knowledge of governance and regulatory frameworks in the UAE and international markets. What we offer you Competitive salary package Strong emphasis on work/life balance Generous annual leave entitlement and Private Healthcare World-class Learning & Development platform and career development Preferential banking facilities for employees Why Join Us We aspire to be an employee’s employer of choice. We believe, we can help you realize your true potential by providing the right opportunities. At ENBD we are reimagining the future of work so that you can unlock your potential, every day we want to ensure, every employee can exceed in the future of work by upskilling, building new digital skills and knowledge. Our goal is to empower our employees to build a career experiences and skills they need in the future and that will produce a great outcome for our bank as well, we want our employees no matter their background, location, preferences to feel engaged to one ENBD team. At ENBD, we encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. ENBD is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment, however due to high volume of applicants only SHORTLISTED candidates will be contacted. “