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Auto Service Advisor

AED 2,000-3,999/month

Confidential

X3CM+C76 - 732a St - Mina Jebel Ali - Jebel Ali Freezone - Dubai - United Arab Emirates

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Description

Vehicle Reception Receive the vehicle from the customer with greeting and smile. Vehicle park proper area which we designed Record customer details and concerns. Conduct a preliminary inspection of the vehicle with TAB, photos and KM Note down all reported and observed issues. Take vehicle pictures for inventory Open a job card with the customer’s reported issues. (Use tab) Make sure with customer any other issues. (if required arrange a test drive with customer) and Customer signature Request wait to customer lounge Assign and hand over the job card to the FLOOR CONTROLLER Collect detailed inspection report findings from the floor team within 1 hrs Share the required parts list with the spare parts team. (in WA group) Details needed for price Confirm price and availability of required parts. Prepare a detailed cost estimation (parts & labor). TimeAfter Reciving parts Price Share estimation to customer and status change to waiting for approval Discuss and confirm the estimation with the customer. Update and confirm delivery time with the customer based on parts availability and work schedule. Once the repair is completed, update the job card status to Ready for Delivery. At the time of delivery, update the status to Vehicle Out. Prepare and issue the final invoice to the customer. Ensure all documents are updated and filed properly. Explained work perfomed customer afterwork vehicle status report keeping is mandatory vehicle histery provide once repeat job coming contract customer -inventory given and confirm

Source:  dubizzle View original post

Location
X3CM+C76 - 732a St - Mina Jebel Ali - Jebel Ali Freezone - Dubai - United Arab Emirates
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dubizzle

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