Talent Pool - Account Manager Dubai

Emerging Travel Group is a global travel-tech company whose brands have been operating in over 220 source markets since 2010. We specialize in developing advanced online booking platforms for all types of clients — from individual tourists to travel agents and companies organizing business trips. Our solutions empower hoteliers to effortlessly showcase their accommodations, boosting visibility and attracting a broader audience. Our mission is to create, distribute, and operate the most convenient travel products. We constantly innovate and break the rules of the highly complex travel industry to make travel more widely available for individuals, more rewarding for professionals, and simpler for everyone. As a Senior TPP Account Manager, you will play a pivotal role in maintaining and strengthening relationships with key third-party suppliers, consolidating our presence in the local market and leading a team of account managers. This is a remote vacancy open to candidates residing in Dubai, UAE. Job Responsibilities Lead and support a team of Account Managers across the MEA region, including goal setting, performance tracking, mentoring, and participation in hiring. Manage key API-connected suppliers: maintain regular contact, build strategic relationships, and align on growth plans and commercial terms. Define and execute the regional supplier strategy: optimize the portfolio, conduct negotiations, and drive profitability. Monitor supplier performance metrics, profitability, and competitiveness; identify risks and growth opportunities. Oversee and troubleshoot feed configurations, ensuring all API connections are correctly set up and functioning as intended. Collaborate with internal teams (technical, product, finance, customer support) to resolve operational issues and enhance supplier performance. Understand and monitor the impact of API integrations on operational KPIs (e.g., availability, pricing accuracy, success rate). Drive sales growth initiatives and identify new business opportunities across the region. Contribute to internal process improvements and cross-functional projects. Represent the company at industry events and trade shows. Provide regular reporting and performance updates to senior leadership. Requirements 3+ years of experience in account management within travel tech industry. Hands-on experience working with API-connected suppliers and platforms (e.g., TravelgateX, Juniper, Derbysoft). Experience in supplier negotiations, feed troubleshooting, and project coordination. Familiarity with tools like Asana, Slack, Confluence, and JIRA. Practical knowledge of SQL for data analysis and performance tracking Experience with feed setup, troubleshooting, and supplier integrations. Advanced English proficiency (C1), Arabic is a plus. Strong analytical mindset; confident in data-driven decision-making. Excellent communication and collaboration skills across multicultural, remote teams Ability to take initiative and follow through on responsibilities with minimal supervision. Ability to manage multiple priorities in a fast-paced, remote environment. Solid understanding of how API integrations impact operational performance. Proficiency in Microsoft Office tools (Excel, PowerPoint, Word) and experience with data visualization platforms such as Tableau or Grafana. Benefits Flexible schedules and opportunity to work remotely. Ambitious and supportive team who love what they do, appreciate each other, and grow together. Internal programs for adaptation and training, development of soft skills, and leadership abilities. Partial compensation for participating in external training and conferences. Corporate prices on hotels and travel services. MyTime Day Off - an extra non-working day without loss of compensation. Learn more about our data protection practices in our Privacy Policy: https://emergingtravel.notion.site/recruitment-privacy-notice

Job Description: We are currently seeking a dynamic and results-driven Sales Officer with experience in freight forwarding and logistics to join our team. The ideal candidate will be responsible for generating new business, managing client relationships, and promoting our freight services. ________________________________________ Key Responsibilities: • Identify potential business opportunities & generate sales leads through various channels • Build and maintain long-term relationships with new and existing customers • Develop and expand sales channels, including exploring new markets and partnerships • Prepare quotations, negotiate pricing, and close deals • Collaborate with operations and customer service teams for smooth delivery • Meet or exceed monthly sales targets and KPIs • Stay updated on industry trends and competitors ________________________________________ Requirements: • Minimum 2 years of experience in sales within the freight forwarding or logistics industry • Excellent communication, negotiation, and interpersonal skills • Ability to work independently and manage time effectively • Proficiency in MS Office ________________________________________

RESPONSIBILITIES Follow proper uniform procedures. Demonstrate a good sense of aesthetics, decorating and producing food products within the quality standard guidelines established by the hotel. Work closely with standard recipes and presentations in order to maintain the established quality level of the kitchen Assist in production and maintaining of par stocks of meat, vegetables, dry store, etc. as determined by the Junior Sous Chef, Sous Chef or Chef De Cuisine. Assist in the training of subordinates, particularly to their development and training process. Assume the responsibilities of the Senior Chef De Partie in his absence. Work neatly and clean, keeping work areas and walk-ins in accordance with sanitary standards. Maintain a cooperative working relationship with fellow associates. Respond properly in any hotel emergency or safety situation. Perform other tasks or projects as assigned by hotel management and immediate supervisor. QUALIFICATIONS Experience: Minimum five years culinary/kitchen experience in an international environment. Must have full knowledge of cooking and presentation of food for all departments in this kitchen. Must have full knowledge of sanitation requirements in handling food. Education: High school diploma; culinary certificate preferred. General Skills: Must be able to perform job functions with attention to detail, speed and accuracy; prioritize, organize and follow-up; be a clear thinker, remaining calm and resolving problems using good judgment; follow directions thoroughly; understand a guest s service needs; work cohesively with co-workers as part of a team; work with minimal supervision; maintain confidentiality of guest information and pertinent hotel data. Technical Skills: Extensive knowledge in local and worldly cuisines; exceptional guest relations skills; exceptional associate relations skills; strong organizational skills; computer skills proficiency; thorough understanding of financial reports including labor; ability to effectively direct and manage all facets of the kitchen; ability to lead a team; flexibility with work schedule; excellent presentation skills; strong written and verbal communication skills; excellent listening skills. Language: Required to speak, read and write English, with fluency in other languages preferred. Physical Requirements: Must be able to exert physical effort, endure various physical movements throughout the work areas, reach up and down, remain stationary at times throughout work periods, and satisfactorily communicate with guests and co-workers to their understanding. Licenses & Certifications: None required. Desired Candidate Profile Experience: Minimum five years culinary/kitchen experience in an international environment. Must have full knowledge of cooking and presentation of food for all departments in this kitchen. Must have full knowledge of sanitation requirements in handling food. Education: High school diploma; culinary certificate preferred. General Skills: Must be able to perform job functions with attention to detail, speed and accuracy; prioritize, organize and follow-up; be a clear thinker, remaining calm and resolving problems using good judgment; follow directions thoroughly; understand a guest s service needs; work cohesively with co-workers as part of a team; work with minimal supervision; maintain confidentiality of guest information and pertinent hotel data. Technical Skills: Extensive knowledge in local and worldly cuisines; exceptional guest relations skills; exceptional associate relations skills; strong organizational skills; computer skills proficiency; thorough understanding of financial reports including labor; ability to effectively direct and manage all facets of the kitchen; ability to lead a team; flexibility with work schedule; excellent presentation skills; strong written and verbal communication skills; excellent listening skills. Language: Required to speak, read and write English, with fluency in other languages preferred. Physical Requirements: Must be able to exert physical effort, endure various physical movements throughout the work areas, reach up and down, remain stationary at times throughout work periods, and satisfactorily communicate with guests and co-workers to their understanding.

🌍 Customer Success Manager – Cloudflare Integration | Dubai, UAE Location: Dubai, UAE (Relocation supported for regional candidates) Team: Cloudflare Integration & Cybersecurity Services Reports to: Director of Cloudflare & Cybersecurity Seniority Level: Mid-Level Employment Type: Full-Time 🧩 About the Role Brixio is seeking a Customer Success Manager (CSM) to drive our Cloudflare service delivery and client success across the Middle East. Based in Dubai (or relocating from the region), this is a highly-visible, client-facing role for someone who can confidently manage enterprise accounts, align technical delivery with business needs, and drive value throughout the post-sales lifecycle. You will be the primary point of contact for new and strategic accounts — responsible for onboarding, project coordination, renewals, and day-to-day client relationships. The role offers autonomy, impact, and growth within a fast-moving international environment. Requirements 🛠️ Key Responsibilities Customer Onboarding & Planning Lead and structure the onboarding process for Cloudflare services. Create and maintain customer success plans with measurable KPIs. Primary Client Interface Serve as the go-to contact for all client communications and service requests. Own the customer relationship, escalate issues when needed, and ensure client satisfaction. Project & Resource Coordination Collaborate with our technical and delivery teams across Brixio’s global offices. Ensure clear communication, deadlines, and successful implementation of services. Insights, Reporting & QBRs Drive performance reviews, ROI metrics, and regular reporting (including QBRs). Provide proactive recommendations based on usage, risk, and future opportunities. Retention & Growth Own MRR and renewal targets; support upsell/cross-sell strategies with the account team. Actively mitigate churn and ensure high customer health scores. 🎯 Who We're Looking For Required Profile Location: Already in Dubai OR Open to relocating (must have prior Middle East experience with enterprise clients) Experience 7–10 years in customer-facing roles (CSM, TAM, Post-sales, or CX) in cloud, cybersecurity, or networking Has managed demanding enterprise accounts (e.g., banking, telecom, public sector) Proven ability to drive software adoption, retention, and client success Skills Strong understanding of Cloudflare solutions (WAF, CDN, ZTNA, SASE/SSE) Confident in leading QBRs, managing stakeholders, and resolving service issues Fluent in English and Arabic Comfortable with KPIs tied to MRR, and ARR growth Benefits 💡 Why Join Brixio Strategic Cloudflare partner across EMEA Agile company with global talent and local delivery power High-impact role with visibility across strategic accounts Opportunity to grow into regional leadership or technical advisory roles Based in Dubai – tax-free, diverse, and tech-driven

- Sales of software applications especially Document Management System (DMS, ECM) - 3 to 5 years experience in software Sales - UAE driving license with car is a must - Need an Engineering graduate (preferably) with IT background - Contacts with Enterprise customers in UAE

Job Description We are currently seeking for passionate and dynamic guest focused Front Office professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests. As Front Office Manager you are responsible for all pertinent matters affecting guest service and hotel operations and to maximize hotel revenue while deliver excellence at every opportunity. The role involves controlling the availability of rooms and the day-to-day functions of the Front Office, such as handling guest arrival and departure, information requests and will include key responsibilities such as- Ensure guests receive prompt attention and personal recognition throughout their stay in the hotel, respond to guest needs and resolve any issues that may arise resulting in highest possible guest satisfaction Plan and implement the application of availability controls to those market segments, which will maximize hotel room, food & beverage and other revenues where applicable Maintain a high performance standard among guest contact employees to ensure they are knowledgeable, friendly and courteous at all times Inform the management via reports about the results of trends or guest impressions and problems in the hotel affecting the guest or the operation Work closely with the Housekeeping Department to turn rooms around with a minimum of lost time and to allocate arriving guest appropriately Participate in decisions involving occupancy goals, marketing strategies and development of rates Skills Education, Qualifications & Experiences You must be a college / university degree graduate with a minimum of two years experiences in a similar role. You should be a computer literate with working knowledge of hotel property management systems such as Opera; understand sales systems such as Micros and with the ability to communicate English clearly, fluently and effectively in writing and reading. Knowledge & Competencies The ideal candidate will be a hands-on professional with a solid front office background and excellent customer relations, problem solving and time management skills. You will be result oriented, proactive, an innovative thinker with the ability to lead, motivate and improvise in all situations and you should possess following competencies-