Ajman Account & Relationship Management Job Listings

CSM - Customer Success Manager63369910694658110

Workable

CSM - Customer Success Manager

🌍 Customer Success Manager – Cloudflare Integration | Dubai, UAE Location: Dubai, UAE (Relocation supported for regional candidates) Team: Cloudflare Integration & Cybersecurity Services Reports to: Director of Cloudflare & Cybersecurity Seniority Level: Mid-Level Employment Type: Full-Time 🧩 About the Role Brixio is seeking a Customer Success Manager (CSM) to drive our Cloudflare service delivery and client success across the Middle East. Based in Dubai (or relocating from the region), this is a highly-visible, client-facing role for someone who can confidently manage enterprise accounts, align technical delivery with business needs, and drive value throughout the post-sales lifecycle. You will be the primary point of contact for new and strategic accounts — responsible for onboarding, project coordination, renewals, and day-to-day client relationships. The role offers autonomy, impact, and growth within a fast-moving international environment. Requirements 🛠️ Key Responsibilities Customer Onboarding & Planning Lead and structure the onboarding process for Cloudflare services. Create and maintain customer success plans with measurable KPIs. Primary Client Interface Serve as the go-to contact for all client communications and service requests. Own the customer relationship, escalate issues when needed, and ensure client satisfaction. Project & Resource Coordination Collaborate with our technical and delivery teams across Brixio’s global offices. Ensure clear communication, deadlines, and successful implementation of services. Insights, Reporting & QBRs Drive performance reviews, ROI metrics, and regular reporting (including QBRs). Provide proactive recommendations based on usage, risk, and future opportunities. Retention & Growth Own MRR and renewal targets; support upsell/cross-sell strategies with the account team. Actively mitigate churn and ensure high customer health scores. 🎯 Who We're Looking For Required Profile Location: Already in Dubai OR Open to relocating (must have prior Middle East experience with enterprise clients) Experience 7–10 years in customer-facing roles (CSM, TAM, Post-sales, or CX) in cloud, cybersecurity, or networking Has managed demanding enterprise accounts (e.g., banking, telecom, public sector) Proven ability to drive software adoption, retention, and client success Skills Strong understanding of Cloudflare solutions (WAF, CDN, ZTNA, SASE/SSE) Confident in leading QBRs, managing stakeholders, and resolving service issues Fluent in English and Arabic Comfortable with KPIs tied to MRR, and ARR growth Benefits 💡 Why Join Brixio Strategic Cloudflare partner across EMEA Agile company with global talent and local delivery power High-impact role with visibility across strategic accounts Opportunity to grow into regional leadership or technical advisory roles Based in Dubai – tax-free, diverse, and tech-driven

Dubai - United Arab Emirates

Negotiable Salary

Talent Pool - Account Manager Dubai63370430757633111

Workable

Talent Pool - Account Manager Dubai

We are building a talent pool for Account Managers with professional fluency in both Arabic and English and at least 3 years of relevant experience. This opening is for future opportunities requiring bilingual proficiency, and selected candidates will be considered for upcoming roles. Established in 2016, Slasify is a Singapore-based technology company operating with a fully remote team and is rapidly-growing through our EOR & payroll services rendered to businesses worldwide. Our colleagues are currently working in Taiwan, China, Singapore, Malaysia, South Korea, USA, Canada, Serbia, France, Dubai, and more! We are looking for an Account Manager to join our Customer Department. The ideal candidate should have 2-3 years of working experience in a client facing role. Responsibilities Develop trusted advisor relationships with clients Ensure the timely and successful delivery of our solutions according to customer needs and objectives Responsible for the onboarding and offboarding of clients and its employees Clearly communicate/update the progress of monthly/quarterly initiatives to leadership Prepare monthly reports for client accounts and collaborate with finance team on accurate and timely invoicing Accurately crosscheck and confirm payroll and reimbursements of clients’ employees Collaborate with sales team to identify and grow opportunities within territory Assist with challenging client requests or issue escalations as needed Requirements Prior professional experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role Minimum 2~3 years of experience in a client facing role High attention to detail and excellent organizational skills Experience with CRM software and project management tools Proven ability to juggle multiple client accounts and time-sensitive projects at a time Excellent listening, collaboration and cross-cultural patience and understanding Go-getter attitude with strong problem solving skills and a curiosity to learn Ability to work independently without constant supervision, prior remote working experience is a plus Strong verbal and written communication skills Fluency in Arabic and English a must Fluent in Mandarin Chinese a plus Benefits Unlimited holidays (but sorry, you cannot cash out) Flexible working hours Laptop buy-back policy Seasonal bonus Equal Employment Opportunity Disclaimer At Slasify, we value your privacy and are committed to protecting your personal data. We provide equal employment opportunities and do not discriminate against candidates based on race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, or any other legally protected status or characteristic. Additionally, we do not require candidates to provide photographs or any personal information unrelated to the applied position during the application process. Our hiring decisions are based solely on qualifications, skills, and experience relevant to the position.

Dubai - United Arab Emirates

Negotiable Salary

Workable

Partnership Officer

The Partnership Officer will play a key role in expanding our business by cultivating and managing relationships with a diverse range of partners. This role requires a highly organized and motivated individual with excellent relationship management skills and the ability to manage multiple projects simultaneously. Responsibilities Create a systematic, process-driven approach for partner outreach and relationship management. Develop an on-boarding plan and certification program to the partners to be completed following the enablement and orientation sessions. Collaborate with internal teams to develop and implement joint marketing, sales, and support initiatives. Collaborate with senior management, Business Development teams, and Strategy Manager to align our internal goals with new and existing partner relationships in MENA. Represent ProgressSoft at industry events, conferences, and networking opportunities to promote brand awareness and build strategic relationships. Negotiate partnership agreements and contracts, ensuring terms are mutually beneficial and aligned with ProgressSoft´s objectives. Develop a “Partner Kit” and collaborate with the marketing team to ensure partners receive the appropriate materials including branding guidelines, product summaries and presentations as applicable. Work in liaison with the Business Development member handling the assigned territory to align on partnership agreement scopes, quotas, products covered, exclusivity, etc... Maintain an ongoing relationship with current partners and offer new ways to grow the partnership. Build and maintain strong relationships with key decision-makers at partner organizations. Collaborate cross-functionally with internal teams, including Business Development, Marketing, strategy, Product Development, and Operations, to support partnership initiatives and drive results. Identify and source partnership opportunities through inbound lead follow-up and outbound cold calls, emails, and client visits in MENA Proactively seek out new partnership opportunities that align with the company’s strategic goals, Business Development team’s needs, and potentially complimentary products. Analyze potential partnerships to assess strategic fit, value proposition, and potential ROI. Stay up to date on industry trends, competitor activities, and identify emerging technologies and partners. Forecast, measure, and report the results of various projects with partners, including co-created and/or co-branded content promotions, lead sharing, and/or event partnerships. Analyze partnership performance, challenges, and opportunities to provide regular reports and insights to internal stakeholders. Requirements Possesses 3-5 years of experience in partnership management. Experienced in the IT and banking industry best practices, with a strong understanding of emerging technologies and their impact on financial services. Excellent knowledge of local MENA payments infrastructure & industry. Proven track record of successfully developing and managing partnerships. Ability to track and analyze partnership performance. Ability to evolve in a complex environment. Ability to operate with complete independence and autonomy. Excellent communication, presentation, and interpersonal skills. Excellent negotiation and strategic thinking skills. Proficiency in written and verbal communication in English is a must.

Dubai - United Arab Emirates

Negotiable Salary

Account Manager - Partner Success & Sales63360102778499113

Workable

Account Manager - Partner Success & Sales

Bayut & dubizzle have the unique distinction of being iconic, homegrown brands with a strong presence across the seven emirates in the UAE. Connecting millions of users across the country, we are committed to delivering the best online search experience. As part of Dubizzle Group, we are alongside some of the strongest classified brands in the market. With a collective strength of 5 brands, we have more than 123 million monthly users that trust in our dedication to providing them with the best platform for their needs We are looking to hire an Account Manager who will work directly with used car dealers to understand their business needs, upsell relevant services, and grow mutual revenue. Your success will be measured by partner retention, service adoption, and overall business growth. In this role, you will: Handle Partner Relationship Management: Act as the main point of contact for a portfolio of partners, ensuring strong relationships and consistent engagement. Identify opportunities and pitch our financing, insurance, and car evaluation services to existing partners. Drive adoption of services that increase penetration and generate commission revenue for partners Understand partner workflows and recommend customized service bundles that enhance their operations. Monitor partner performance, identify trends, and take proactive steps to optimize outcomes. Onboard new partners and train them on how to effectively use our platform and services. Work with sales, operations, product, and customer support to deliver a smooth partner experience. Requirements A minimum of secondary education. 2–5 years of experience in sales, account management, or business development, ideally in automotive, fintech, SaaS, or insurance. Familiarity with the automotive industry. Past experience using CRM software. Strong interpersonal and communication skills, with a proven ability to build and maintain B2B relationships. Strong customer service attitude, work ethic, and a drive for success. Excellent verbal communication skills in English and Arabic. Must possess excellent data entry skills. Results-driven mindset with comfort in a target-oriented role. Ability to manage a sales pipeline, prioritize tasks, and close deals. Knowledge of the automotive ecosystem is a strong plus. Self-motivated, organized, and comfortable working independently. Benefits A fast paced, high performing team. Multicultural environment with over 60 different nationalities Competitive Tax-free Salary Comprehensive Health Insurance Annual Air Ticket Allowance Employee discounts at multiple vendors across the emirates Rewards & Recognitions Learning & Development opportunities Bayut & dubizzle is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. #UAEdubizzle

Dubai - United Arab Emirates

Negotiable Salary

Workable

Client Success Manager

Our team at Blackline Safety is growing! As a people-driven technology company, with a mission to make sure every worker returns home safely, we drive innovation, practice resiliency, demonstrate leadership, go the extra mile for our customers, and empower our people to be their best. Description Blackline Safety is hiring a Client Success Manager, to join our growing team based out of UAE. This role will be directly responsible for the retention of the customer base in the region, within an assigned book of business, and will work directly with customers, distribution partners and other stakeholders, communicate with them proactively and resolve issues to ensure they are getting the most out of their investment in Blackline Safety products and services. Responsibilities: Renew customers service contracts through our distribution networks, preparing renewal quotes and following through to completion Effectively manage account renewal negotiations including creating appropriate quotations, resulting in the completion of greater than 90% of renewals within the designated quarter Establish productive professional relationships with key personnel in assigned customer accounts, ensuring long term client retention and growth Identify and drive growth opportunities inside accounts, working with sales management to work as a team and help drive results Plan and execute annual, quarterly and other types of business reviews to ensure customers are deriving optimum value from their Blackline solution. Interpret customer concerns and mobilize the necessary internal resources in such a way that not only customer satisfaction is assured but our product offering is continuously improving Develop customer account plans in partnership with other Blackline teams and distribution partners Work as an ambassador to help clients realize the full benefit of available Blackline products and services Provide feedback to product management team on long term trends that may affect customer satisfaction or retention. Actively look for ways to improve process efficiencies and effectiveness Other duties as assigned Qualifications: Post-secondary degree in business, marketing and/or technical field is an asset Knowledge of Middle East cultures, proficient in Arabic language, and with a track record of achievement in the region Minimum 3 years in Enterprise B2B sales, account management or related role with a SAAS or subscription renewal element Background in gas detection or comparable industry experience desirable, with oil and gas vertical experience an asset Fluent in English, and experience working in an international business environment Proficient with MS Excel and an Enterprise Resource Planning (ERP) and Customer Relationship Management (CRM) application Functional in using MS Office and other corporate administration tools Excellent customer service skills, a desire to understand each customer’s needs, and help find the right solution for them. Clear communication, both written and verbal with strong interpersonal skills Proven experience managing customer relationships and identifying business opportunities Ability to travel up to 25% About Blackline Safety Blackline Safety is a world leader in the development and manufacturing of wirelessly connected safety products. We offer the broadest and most complete portfolio available in the industry. Our products are designed to save lives and we monitor personnel working alone in populated areas, complex indoor facilities, and the remote reaches of our planet. Blackline’s products are used to keep people safe in the event of falls, missed check-ins, man-downs, and exposure to explosive or toxic gas. Our design, development, sales, marketing, support, and production are all performed in-house at our headquarters in Calgary, AB. Blackline Safety is a publicly traded company. Blackline Safety is powered by the diversity of our talented employees. We are an equal opportunity employer. We consider all applicants, regardless of age, religion, race, color, ancestry, gender, gender identity or expression, disability, national origin, race, or sexual orientation. We enthusiastically encourage all individuals to apply for positions that fit their passions. Disclaimer: Please be advised that Blackline Safety does not request payment or personal financial information at any stage of the recruitment process. Be cautious of any unsolicited job offers or communications that appear suspicious.

Dubai - United Arab Emirates

Negotiable Salary

Business Development Executive -Managed Services in UAE63360069184770115

Workable

Business Development Executive -Managed Services in UAE

Müller's Solutions is seeking an enthusiastic and strategic Business Development Executive to join our Managed Services division. This role is crucial for driving the growth of our services in a competitive market. You will be responsible for engaging with potential clients, showcasing our innovative managed services solutions, and building lasting partnerships that contribute to mutual success. As a Business Development Executive, your primary focus will be on identifying market trends, exploring new opportunities, and effectively promoting our offerings. Your ability to understand client needs and tailor our services accordingly will be instrumental in closing deals and nurturing long-term relationships. Key Responsibilities: Conduct market research to identify potential clients and new business opportunities. Create and deliver engaging sales presentations that highlight the benefits of our managed services. Develop strong relationships with clients to fully understand their needs and objectives. Work closely with internal teams to ensure service delivery aligns with client expectations. Track and report on sales metrics and adjust strategies as necessary. Network at industry events to enhance brand visibility and generate leads. Collaborate with marketing teams to align initiatives with sales goals. Requirements Bachelor's degree in Business, Marketing, or a related field. At least 2-3 years of experience in business development, particularly in Managed Services or IT. Demonstrated ability to drive sales and build strong client relationships. Excellent verbal and written communication skills. Proficient in using CRM tools and sales software. Strong analytical and problem-solving abilities. Self-motivated and goal-oriented. Ability to work independently and collaboratively within a team. Willingness to travel for client meetings and networking opportunities.

Dubai - United Arab Emirates

Negotiable Salary

Business Development Manager (Logistics Experience Required)63360073086593116

Workable

Business Development Manager (Logistics Experience Required)

Shipa Delivery is an online platform that makes it easier for businesses to send and receive parcels within the GCC. Our expanding operation connects users with a network of delivery assets and services via mobile apps and online business dashboards. We make collection of packages within one hour a reality, along with a choice of on-demand, same-day, next-day, and cross-border delivery services. Shipa Delivery’s technology stack provides real-time parcel tracking via GPS; and for businesses, an integrated solution to streamline last-mile logistics and automate delivery management. We celebrate versatile and self-driven candidates. We need you to be obsessed with customer engagement and be a force of evolution to make us better every day. Our culture is all about speed and care. Role summary You’ll map out Shipa Delivery’s business growth strategy – and make it happen. You’ll identify sales leads, pitch to new clients and keep current clients happy and wanting more. You need to be great at networking, and have a knack for presenting and public speaking. Strong marketing and negotiating skills, and a positive attitude, are required. You’ll be responsible for increasing Shipa Delivery’s revenue as well as building a funnel of potential clients to sustain our growth. Responsibilities include but not limited to Be the voice and face of Shipa Delivery in the market. Identify and pursue new business opportunities in the domestic last-mile delivery and warehousing sectors. Generate and manage business opportunities in cross-border logistics between UAE, KSA and Kuwait. Develop the local and international network of customers and stay on top of requirements. Constantly create revenue generating channels from Cross Selling and Upselling streams to these clients. Manage and grow existing businesses to generate targeted and sustainable revenue (additional regions, additional products). Knit a host of partnerships together to enhance our value proposition Identify and evaluate potential business opportunities, partnerships, and collaborations. Manage the optimal sales target that will drive the growth of the business unit and drive to encourage employee morale. Fulfill and achieve annual budget objective through clear and effective hunting and farming strategies. Monitor sales and operation status and other issues and eliminate risk factors through communication. Interact with core functions to plan and prioritize the next product or enhancement As a core member of the team, you’re going to be very independent and have a pretty loud voice on localization, implementation, and process. Prepare sales forecasts, budgets, and reports for senior management. Requirements Your Qualifications Degree in business management or other related field relevant to the role Minimum 5 years’ experience in a role that demonstrates business growth. Prior experience in logistics: courier industry, freight and/or warehousing as Business Development/ Sales is a must. Your Proficiencies Strong knowledge of the local REGION landscape Ability to work independently and to set and meet realistic deadlines An appetite for executing fast-paced work, with lots of iterations Knowledge of specific customer segments (ecommerce, retail, distribution) Multi-language skills

Dubai - United Arab Emirates

Negotiable Salary

Business Development Lead63360025939587117

Workable

Business Development Lead

Flatgigs is recruiting for an exciting tech startup that's revolutionizing the service industry through their AI-powered platform. If you have how accounting or taxation works in UAE/Middle East, you are the person they are looking for. They value outcomes over titles and seek doers who thrive in ambiguity, love getting hands dirty, and care deeply about customer success. Ideal team members are self-starters who don't need permission to act. The Role: Drive pilots, close deals, and grow presence in target industries Manage outreach, lead generation, and sales pipeline Deliver demos and close early adopters Build strategic partnerships Ideal Candidate: SaaS sales background with experience in hospitality, healthcare, or service industries Comfortable selling vision and handling objections Strong network and self-motivated approach

Dubai - United Arab Emirates

Negotiable Salary