IT Support Executive

Job Description: We are seeking a skilled and dedicated Technical Engineer to join our team. The ideal candidate will have a solid understanding of cybersecurity principles and experience in device and software protection. You will be responsible for maintaining and improving the security and functionality of our systems, ensuring optimal performance and safety. Key Responsibilities: • Implement and manage cybersecurity measures for devices and software systems. • Protect devices from unauthorized access and security threats. • Develop and maintain software protection protocols to safeguard applications. • Manage and troubleshoot antivirus solutions to ensure system integrity. • Oversee software rebooting processes to maintain system stability and performance. • Perform regular system updates and reboots to optimize system operations. • Collaborate with IT teams to identify vulnerabilities and implement security enhancements. • Document technical procedures and provide support for troubleshooting security issues. Required Skills & Qualifications: • Knowledge of intermediate cybersecurity concepts and best practices. • Experience in device protection and security management. • Familiarity with software protection techniques and antivirus soft • ware. • Ability to manage software rebooting systems effectively. • Strong problem-solving skills and attention to detail. • Excellent communication and teamwork abilities. • Relevant certifications in cybersecurity or related fields are a plus. •Minimum of 2 years of professional experience working in UAE Preferred Qualifications: • Bachelor’s degree in computer science, Information Technology, or related field. • Prior experience as a Technical Engineer or similar role.

BlackStone eIT is looking for a proactive and detail-oriented Product Owner to lead our software development projects to success. In this role, you will be responsible for defining the product vision, maintaining the product backlog, and maximizing the value of the development team’s work. You will work closely with stakeholders to gather requirements and prioritize features according to business goals. Your expertise will help bridge the gap between business needs and technical capabilities, ensuring that our software solutions meet the highest standards of quality and performance. Join us and play a key role in shaping the future of our products! Responsibilities Define and communicate the product vision and roadmap to team members and stakeholders. Gather requirements from stakeholders and translate them into user stories and acceptance criteria. Prioritize and manage the product backlog according to business objectives and user feedback. Collaborate with design and development teams to ensure a shared understanding of requirements and expected outcomes. Act as a central point of contact for all product-related questions and feedback. Monitor product progress and performance, making adjustments as necessary to meet the project goals. Facilitate regular stakeholder meetings to provide updates and gather insights. Conduct user acceptance testing to validate new features and ensure they meet quality standards. Requirements Bachelor's degree in Computer Science, Engineering, Business, or a related field. 3+ years of experience as a Product Owner in software development. Strong understanding of Agile methodologies, particularly Scrum. Proven ability to prioritize tasks in a fast-paced environment. Excellent communication, presentation, and negotiation skills. Experience in requirement gathering and writing user stories. Basic understanding of software development processes and UX/UI design principles. Must possess strong analytical skills and a detail-oriented mindset. Benefits Paid Time Off Performance Bonus Remote Job

We are looking for a Document Controller to prepare, manage and file documents for our projects. Responsibilities Copy, scan and store documents Check for accuracy and edit files, like contracts Review and update technical documents (e.g. manuals and workflows) Distribute project-related copies to internal teams File documents in physical and digital records Create templates for future use Retrieve files as requested by employees and clients Manage the flow of documentation within the organization. Send CV to WhatsApp : ,0504496707

About the job Freedx continues to expand and is seeking an experienced Group Project Manager to oversee and coordinate projects across all departments of our cryptocurrency exchange. Who We Are Freedx is a newly established cryptocurrency exchange dedicated to providing a seamless, secure, and innovative trading experience. Our team comprises experienced professionals from the crypto, finance, and technology sectors, all passionate about driving the future of digital finance. At FreedX, we are committed to creating a platform that empowers our clients with the freedom to manage their digital assets confidently and efficiently. Our Vision: At FreedX, our vision is to be the most trusted and reliable cryptocurrency exchange, offering unparalleled freedom and scalability to our clients. We aim to build a platform where users can trade and manage their assets with complete peace of mind, knowing that their security and reliability are our top priorities. We strive to continuously innovate and adapt to the evolving needs of the crypto market, ensuring that our clients have access to the best tools and services to achieve their financial goals. Join us on our journey to redefine the standards of digital asset trading and experience the freedom, reliability, and scalability that FreedX has to offer. About the Role: We are seeking an experienced Group Project Manager to oversee and coordinate projects across all departments of our cryptocurrency exchange. This key role will be responsible for tracking progress, ensuring alignment, and facilitating communication between our various teams, including product, legal, trading, finance, customer service, admin, risk, and operations. Key Responsibilities: Day 1 (Launch Phase): Establish a centralized project tracking system for all departments Develop standardized project management methodologies and templates Set up initial cross-functional meetings with department heads Create a baseline group-level project pipeline Identify and highlight external dependencies such as onboarding, integrations and licensing On-going: Maintain and update the group-level project pipeline, incorporating initiatives from all departments Facilitate regular cross-functional meetings to ensure alignment and address interdepartmental challenges Provide executive leadership with clear, concise updates on overall project statuses, risks, and achievements Identify and proactively address potential bottlenecks or conflicts between departmental priorities Assist department heads in resource allocation and capacity planning to optimize project delivery Implement and maintain project management tools and processes to enhance visibility and collaboration Develop and track key performance indicators (KPIs) to measure project and organizational success Mentor and guide project managers within individual departments to ensure consistency in approach and reporting Requirements 8+ years of project management experience, with at least 5 years coordinating cross functional departments Proven track record of managing complex, cross-functional projects in the financial technology or cryptocurrency sector Excellent organizational skills with the ability to manage multiple high-priority projects simultaneously Superior communication skills, with the ability to effectively engage with both technical and non-technical stakeholders Experience in implementing and managing project management tools and processes across an organization Ability to quickly understand and navigate complex regulatory and technical landscapes PMP, PRINCE2, or equivalent project management certification MBA or relevant advanced degree is a plus Tools: Proficiency in project management software (e.g., Microsoft Project, JIRA, Asana, Monday.com) Experience with business intelligence and data visualization tools (e.g., Tableau, Power BI) Strong skills in Microsoft Office suite, particularly Excel for complex data analysis and PowerPoint for executive presentations Benefits What We Offer: Competitive salary Flexible work schedule, remote work opportunity Generous paid leave Opportunity for professional development, participation to industry events FreedX is an equal opportunity employer. We stand for an open and inclusive work environment that fosters the well-being of everyone. We embrace and encourage differences in age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics that make our people unique.

We are looking for a skilled Typist/Data Entry Executive with experience in handling UAE government transactions and document clearance. The ideal candidate must be accurate, detail-oriented, and able to manage official paperwork efficiently.

Provide end-to-end technical support for users, ensuring timely resolution of hardware, software, and network issues. Design, deploy, and maintain IT infrastructure, ensuring stability, security, and scalability. Monitor and support daily IT operations for business continuity. Configure and maintain complex systems and software environments (e.g., Microsoft, Linux, MAC OS X). Address client inquiries effectively and ensure excellent communication for issue resolution. Document technical issues, solutions, and standard procedures for knowledge sharing. Collaborate with Tier 2 and Tier 3 support teams for escalations. Assist with onboarding of new employees and provide technical orientation and support. Participate in IT projects including upgrades, migrations, and implementation of new technologies. Requirements Microsoft Azure, Exchange, O365 Administration Microsoft End-Point, RDP, SCCM Hyper-V, VMWare, Citrix Linux, MAC OS X Uni-Flow and network printing systems Ticketing systems and SLA tracking Strong experience in troubleshooting, diagnostics, and problem-solving. Familiarity with infrastructure deployment and monitoring. Proficiency in both hardware and software support environments. Clear and effective communication skills with the ability to translate technical terms to non-technical users. Demonstrated leadership in handling escalated issues and mentoring junior team members. Excellent interpersonal and customer service skills Time management and ability to prioritize Adaptability in a fast-paced, changing environment Team collaboration and leadership potential High attention to detail and technical documentation skills