Reception with Document control skills

At Papel Holdings, we’re not just another Fintech company. We’re on a mission to revolutionize the financial landscape. From innovative banking solutions to cutting-edge digital asset products, we’re transforming how people interact with money.    Careers at Papel suit those who want to have an impact, who are comfortable getting uncomfortable, willing to take risks and win big. We are brave, laser-focused and have high aptitude, with a little playfulness for good measure.  If you’re someone who thrives on high accountability, possesses a start-up spirit, and flair for industry-savvy solutions, you’ll fit right in.    If this resonates with you, you’ll have the opportunity to make a real impact and be part of something that’s changing how we interact with money and wealth. POSITION OBJECTIVE We are seeking a highly motivated and detail-oriented Financial Operations Specialist/Analyst to join our growing team. This role is critical to ensuring the smooth and accurate execution of our financial transactions, supporting our core business operations, and maintaining the integrity of our financial data. You will play a key role in optimizing our financial processes, collaborating with various internal teams, and contributing to the scalability of our financial infrastructure as we continue to grow. KEY RESPONSIBILITES Transaction Management: Oversee and execute daily financial operations, including payment processing, reconciliations, settlements, and disbursements across various payment rails and financial products. Monitor transaction flows to identify and resolve discrepancies, payment failures, and exceptions promptly. Manage chargebacks, refunds, and dispute resolution processes in accordance with company policies and regulatory requirements. Reconciliation & Reporting: Perform regular and complex reconciliations of bank accounts, payment gateways, ledger accounts, and internal systems to ensure accuracy and identify variances. Prepare daily, weekly, and monthly financial operations reports, highlighting key metrics, trends, and potential issues. Contribute to the development of enhanced reporting tools and dashboards. Process Optimization & Automation: Identify opportunities for process improvement, automation, and standardization within financial operations to increase efficiency and reduce manual effort. Collaborate with product, engineering, and data teams to implement new features, system enhancements, and automation initiatives related to financial flows. Document financial operations procedures and ensure adherence to best practices. Compliance & Risk Management: Ensure all financial operations activities comply with relevant financial regulations (e.g., AML, KYC), internal policies, and industry standards. Assist in internal and external audits by providing necessary documentation and explanations related to financial operations. Identify and mitigate operational risks within financial processes. Stakeholder Collaboration: Work closely with internal teams including Product, Engineering, Customer Support, and Finance to resolve issues, support new product launches, and improve customer experience. Communicate effectively with external partners, banks, and payment providers to resolve operational matters. Requirements Bachelor's degree in Finance, Accounting, Business Administration, or a related field. 3-5 years of experience in financial operations, payment operations, or a similar role, preferably within a FinTech company, e-commerce, or financial services. Strong understanding of payment ecosystems, transaction lifecycles, and financial reconciliation processes. Proficiency in financial software and accounting systems (e.g., NetSuite, Xero, SAP) and strong Excel skills (VLOOKUPs, pivot tables, advanced formulas). Experience with SQL or other data querying languages is a significant plus. Familiarity with regulatory requirements relevant to financial services (e.g., PCI DSS, AML/KYC) is a plus. Excellent analytical, problem-solving, and critical thinking skills with a keen eye for detail. Strong communication (written and verbal) and interpersonal skills. Bonus Points If You Have: Experience with high-volume transaction processing. Knowledge of specific payment methods relevant to our business (FX, digital assets) Proven track record of improving operational efficiency through automation or process re-engineering. Benefits Competitive pay Discretionary bonus Comprehensive Healthcare

Join a fast-growing company present in over eight countries as an Executive Assistant to the CEO. This role combines on-site support in Dubai with the flexibility to work remotely when appropriate, handling errands, document management, calendar coordination, and basic bookkeeping. If you’re eager to break into the business world, have excellent presence and a positive, can-do attitude, this is your opportunity. Key Responsibilities Run local errands and on-site tasks across Dubai as needed Digitize, file, and complete administrative documents Collect, organize, and track invoices and expense receipts Maintain basic bookkeeping records in Excel or light ERP Manage the CEO’s calendar: appointments, meetings, and travel logistics Prepare executive reports and presentations (PowerPoint / Google Slides) Coordinate small events, meetings, and occasional regional travel Requirements Fluent Spanish (spoken and written) is absolutely essential Strong English communication skills No prior experience required—just a willingness to learn Age between 20 and 30 years Dynamic personality with excellent presence and a positive attitude Highly organized, detail-oriented, and proactive Residence in Dubai and immediate availability Bonus: own car and willingness to travel What We Offer AED 6,000 per month + performance bonus Flexible blend of office and remote work Performance reviews and growth opportunities in an international team Additional vacation days and team-building activities Send your CV in English and Spanish

Job Responsibilities: 1. Provide comprehensive housekeeping service consultation to customers, ensuring service quality meets customer needs; 2. Maintain customer relationships, conduct regular follow-up visits, and understand changes in customer needs; 3. Utilize sales tools and methods provided by the company to effectively carry out customer development and sales; 4. Stay sensitive to market dynamics and adjust sales strategies timely to adapt to market changes. 5. Have a strong interest in the housekeeping service industry, with good communication skills and service awareness; 6. Be able to communicate effectively with customers and understand their needs; 7. Possess good teamwork spirit and be able to communicate effectively with team members; Position Requirements: 1. Associate degree or above, under the age of 45 (can be relaxed for outstanding candidates); 2. Accept newcomers to the housekeeping industry, with strong learning ability; 3. Good communication skills; 4. Sales experience is preferred; 5. Mandarin speaking proficiency. Employee Benefits: 1. The company will sponsor employees to obtain a two-year work visa, providing legal status in the UAE, and cover the cost of local medical insurance to eliminate concerns regarding medical expenses due to illness; 2. Two-year contract, after one year of employment employees are entitled to one month of paid vacation; if vacation is not taken, payment can be requested to be included in the salary of the following month; 3. Free accommodation is provided, including water, electricity, internet, gas, and property fees fully covered by the company; meals are handled by the employee; 4. Festival benefits, care and consolation allowance (annual plan may vary according to company policy, subject to the current year's policy).

Job Requirements: 1. More than 8 years of working experience, with all relevant certificates. Must be proficient in breast milk duct massage, lactation stimulation, postpartum recovery, and monitoring neonatal jaundice. Must also be skilled in preparing nutritious meals for postpartum women and baby's complementary food. 2. Good coordination and communication skills, proactive attitude, strong sense of responsibility and learning ability, able to endure hardship, follow company arrangements, and work meticulously and patiently. 3. Priority will be given to applicants with early childhood education qualifications. 4. Mandarin speaking required. Employee Benefits: 1. The company will sponsor the employee to obtain a two-year employment visa, providing legal status in the UAE, and cover the cost of local medical insurance to eliminate concerns regarding medical treatment. 2. After completing one year on contract, the company offers one month of leave and a 5000 RMB subsidy for the return flight to the employee's home country. If no leave is taken, the 5000 RMB will be directly added to the employee's salary and paid promptly. 3. Free accommodation provided, including all expenses such as water, electricity, internet, gas, and property management, which are fully covered by the company. Employees are responsible for their own meals. 4. Festival benefits and care subsidies (annual plan will be adjusted according to company policy each year, subject to current year's policy).

Job Requirements: 1. More than 8 years of working experience, good physical condition, complete relevant certificates, professional operation skills in newborn care, infant care, toddler care, and Heimlich first aid method. Must be proficient in early childhood education and baby complementary food preparation; 2. Good coordination and communication abilities, proactive attitude, strong sense of responsibility and learning ability, hardworking,服从company arrangements, meticulous and patient at work; 3. Those with early childhood education qualification will have priority; 4. Mandarin speaking required. Employee Benefits: 1. The company will cover the cost for employees to obtain a two-year employment visa, providing legal status in the UAE, as well as covering the cost for local medical insurance, eliminating employees' worries regarding medical issues; 2. After completing one year on contract, the company allows one month of vacation, and subsidizes 5000 RMB towards return flight tickets to China; if no vacation is taken, the 5000 RMB will be directly added to the employee's salary and paid promptly; 3. Free accommodation provided, including all costs of water, electricity, internet, gas, and property management covered by the company; meals are to be handled by the employee; 4. Festival benefits, care allowance (annual plan will be adjusted according to company policy, subject to current year's policy).

At Papel Holdings, we’re not just another Fintech company. We’re on a mission to revolutionize the financial landscape. From innovative banking solutions to cutting-edge digital asset products, we’re transforming how people interact with money.    Careers at Papel suit those who want to have an impact, who are comfortable getting uncomfortable, willing to take risks and win big. We are brave, laser-focused and have high aptitude, with a little playfulness for good measure.  If you’re someone who thrives on high accountability, possesses a start-up spirit, and flair for industry-savvy solutions, you’ll fit right in.    If this resonates with you, you’ll have the opportunity to make a real impact and be part of something that’s changing how we interact with money and wealth. POSITION OBJECTIVE We are seeking a highly motivated and detail-oriented Financial Operations Specialist/Analyst to join our growing team. This role is critical to ensuring the smooth and accurate execution of our financial transactions, supporting our core business operations, and maintaining the integrity of our financial data. You will play a key role in optimizing our financial processes, collaborating with various internal teams, and contributing to the scalability of our financial infrastructure as we continue to grow. KEY RESPONSIBILITES Transaction Management: Oversee and execute daily financial operations, including payment processing, reconciliations, settlements, and disbursements across various payment rails and financial products. Monitor transaction flows to identify and resolve discrepancies, payment failures, and exceptions promptly. Manage chargebacks, refunds, and dispute resolution processes in accordance with company policies and regulatory requirements. Reconciliation & Reporting: Perform regular and complex reconciliations of bank accounts, payment gateways, ledger accounts, and internal systems to ensure accuracy and identify variances. Prepare daily, weekly, and monthly financial operations reports, highlighting key metrics, trends, and potential issues. Contribute to the development of enhanced reporting tools and dashboards. Process Optimization & Automation: Identify opportunities for process improvement, automation, and standardization within financial operations to increase efficiency and reduce manual effort. Collaborate with product, engineering, and data teams to implement new features, system enhancements, and automation initiatives related to financial flows. Document financial operations procedures and ensure adherence to best practices. Compliance & Risk Management: Ensure all financial operations activities comply with relevant financial regulations (e.g., AML, KYC), internal policies, and industry standards. Assist in internal and external audits by providing necessary documentation and explanations related to financial operations. Identify and mitigate operational risks within financial processes. Stakeholder Collaboration: Work closely with internal teams including Product, Engineering, Customer Support, and Finance to resolve issues, support new product launches, and improve customer experience. Communicate effectively with external partners, banks, and payment providers to resolve operational matters. Requirements Bachelor's degree in Finance, Accounting, Business Administration, or a related field. 3-5 years of experience in financial operations, payment operations, or a similar role, preferably within a FinTech company, e-commerce, or financial services. Strong understanding of payment ecosystems, transaction lifecycles, and financial reconciliation processes. Proficiency in financial software and accounting systems (e.g., NetSuite, Xero, SAP) and strong Excel skills (VLOOKUPs, pivot tables, advanced formulas). Experience with SQL or other data querying languages is a significant plus. Familiarity with regulatory requirements relevant to financial services (e.g., PCI DSS, AML/KYC) is a plus. Excellent analytical, problem-solving, and critical thinking skills with a keen eye for detail. Strong communication (written and verbal) and interpersonal skills. Bonus Points If You Have: Experience with high-volume transaction processing. Knowledge of specific payment methods relevant to our business (FX, digital assets) Proven track record of improving operational efficiency through automation or process re-engineering. Benefits Competitive pay Discretionary bonus Comprehensive Healthcare